Customer Service Data Entry

Dentrel Sherrod

*** ****** *** *****, *** ***

Greensboro, NC 27406

252-***-**** – **********@*****.***

OBJECT IVE Finding a job that will allow me to utilize and develop my communication skills that could

progress into a career.

AREAS OF EXTENSIVE EXPER IENCE

• Customer Service

• Mass Communications/Telecommunications

• Data Entry

• Manufacturing and Production

EDUCAT ION M .A. in Human Resource Management, Expected Graduation

J une 2015

Argosy University-Online, Phoenix Arizona

B.A. in Communication Studies, December 2013, Cum Laude

North Carolina Agricultural and Technical State University, Greensboro, NC

Relevant Coursework: Intercultural Communication, Bargaining and Negotiation, Ethics

and Communication, Business Management

WORK

E XPER IENCE Solstas Lab Partners, Specimen Processor

05/2013-P resent

Greensboro, NC

• Receiving and sorting specimens; verifying the accuracy of requisitions

• Verifying 500+ specimens daily for requisition accuracy, completing 25% more than

the average specimen processor

• Preparing specimens for testing, keying information for labeling, and requisitioning

• Handling and disposing of blood and bodily fluids properly.

Q uick Flight Services–Allegiant Airlines, CS Agent 05/2012-09/2012

Greensboro, NC

• Process tickets, check baggage, monitor carry-on baggage for size and quantity,

and assign seats

• Help assist disabled passengers to the correct terminal

• Ensure FAA, Allegiant Air and airport regulations are followed

• Marshal in the planes and push back the aircraft using trained hand gestures

Federal Express Ground, Package Handler 07/2011-

05/2013 Kernersville, NC

• Lift, carry, push and pulls packages on a continuous basis

• Determine the appropriate conveyor system by reading labels and charts, verifying

numbers and memorizing information, and sort packages accordingly

• Count, weigh and record number of units of materials moved or handled on daily

production sheet

Children’s Miracle Network, Washington NC

COM MU N I TY SERV IC E

Adult Center for Enrichment, Greensboro NC

Communicative Voices Speech Club, Greensboro NC

EXTRA-CURR ICU LAR

Men of Speech, Greensboro NC

Available upon request

R EFERENCES

Contact this candidate