Customer Service College

Tony Nobles

hp 832-***-****

************@*****.***

Objective:

My objective is to gain an opportunity within the organization and

become a valued employee. I am a self-motivated individual with

proven abilities and work ethic to adapt to different organizational

structures and environments. I look forward to the opportunity to

display my talents as an honest and reliable employee...

experience History

Jan 2013 -Jun 2014 Eye-trac

Part-time Customer Service Rep

Hands on initiative to resolve day to day problems, I am a

people-oriented individual with the ability to multi-task by the

following.

Respond to telephone inquiries, providing quality service to

customers and associates inquiring about the availability of our

GPS tracking products.

Provide update on the status of customs orders.

Listen attentively to caller needs to ensure a positive customer

experience.

Access electronic and paper cataloging systems to look up product

information and availability.

Strive for quick complaint resolution; commended by supervisor

for the ability to resolve problems on the first call and avoid

escalation of issues.

Excel within a service-oriented company, demonstrating a talent

for communicating effectively with customers from diverse

backgrounds.

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Jun2013-Nov 2013

Family Dollar

Customer Service Assistant

Ensures all closing tasks have been completed and department is

ready to open for customers.

Remove merchandise from the pallet, sort into groups according to

which area of the store it is stocked.

Load merchandise onto carts and placed in designated shelves in

the stock room.

Remove expired merchandise from inventory and restock shelves

with new goods in alignment with displays on the sales floor.

Worked as cashier and provided excellent service

Unloaded merchandise from shipping container s

.

Education

Aug 2011 - Dec2012 Prairie View A&M University student Mec.Eng.

Aug 2007- May 2011 Nimitz High School Reg.

Proficient in the following areas.

Ability to bend, reach, kneel, twist, and squat

Ability to stand and walk for long periods of time.

Ability to push/pull heavy loads of 75 lbs.

Ability to work in a fast paced work environment.

Willing to work within the company`s safety compliance policies

Strength

2 years of customer relations experience with a background in

customer service. Communication skills both written and verbal.

Basic reading and writing English skills

Knowledgeable with computers and software: Microsoft (Word,

Excel, and PowerPoint), and various accounting and inventory

software.

Skills

Knowledgeable with computers and software: Microsoft (Word,

Excel, and PowerPoint), and various accounting and inventory

software. Experienced in inventory control, shipping and

receiving procedures.

References upon request

Contact this candidate