Registered Nurse Customer Service

CHRISTINA MERRITT R.N.

Tel: 347-***-**** ************@*****.***

NURSING HEALTHCARE

Dedicated and skilled healthcare professional with experience in coordinating operations and providing patient care. Proven ability

to achieve goals in a demanding, fast paced environment. Adept at addressing patients’ needs, explaining procedures, and

interpreting medical terminology. Trained in areas of compliance, OSHA, and HIPPA. Outstanding communication and problem

solving abilities. A consummate medical professional whose dedication and devotion exceeds expectations.

CORE COMPETENCIES

Healthcare Administration Customer Service Excellence Patient / Family Education

Team Building & Leadership Patient Care & Rehabilitation Charge Nurse Responsibilities

Account / Relationship Management Resourceful Problem Solving Quality Assurance

PROFESSIONAL EXPERIENCE

NORTH SHORE LONG ISLAND JEWISH HEALTH SYSTEM AT FOREST HILLS HOSPITAL, Forest Hills, NY 2011 Present

Medical Surgical Staff Nurse

Performed patient assessments, planning, and nursing interventions. Set patients up to telemetry monitors, took vital signs,

provided care in weighing, walking, nutrition, charting, and catheter care. Provided direct patient care before and after surgery.

Mentored and precepted new nurses. Improved patient satisfaction. Lead multi disciplinary rounds.

Successfully directed care, provided treatments, and administered medications. Performed charge nurse duties.

Performed phlebotomy/ IV insertion, central line care, peg/ngt tube care, and chest tube care.

Interacted with a multi disciplinary team of doctors, nurses, and technicians to provide excellent care and comfort

to patients.

Maintained knowledge of patient's status during hospitalization and worked with health care team to adjust and improve

approach to recovery.

Received bonus based on patient satisfaction surveys.

MILESTONES IN HOME CARE, Farmingdale, NY 2009 2011

Pediatric Home Care Nurse

Managed account records, scheduled clients, and performed bookkeeping tasks. Provided nursing care for pediatric patients in

home/school setting. Arranged resident medical appointments and transportation.

Performed nursing assessments, medication administration, documentation, tube feeding, trach care, and took vital signs.

Provided courteous patient care and addressed patients and their family’s concerns establishing a rapport with people of all

ages, cultures, and diverse backgrounds.

Coordinated and completed daily lab requisitions. Took, transcribed, and implemented physician orders. Educated patients.

Reacted calmly and effectively in emergency situations while resolving problems.

COBBLE HILL HEALTH CENTER, Brooklyn, NY 2009 2010

Long Term Care Nurse

Providing ongoing support in patient care for residents who suffered from acute and long term illnesses and diseases. Served as

liaison between doctors and nursing supervisors. Worked in a variety of settings each day including sub acute, long term, and

Alzheimer's care units.

Handled dispensing medication, checking vital signs, oxygen therapy, wound care, application of dressings, tracheotomy

care, and maintaining patient stability.

Prevented rapid physiological deterioration and life threatening instability by accurately diagnosing acute and

chronic conditions.

EDUCATION

Registered Nurse, Associate in Science Degree in Nursing, Farmingdale State University, Farmingdale, NY

Bachelor of Arts Degree in Multidisciplinary Studies in Sociology and Women's Studies, Stony Brook University, Stony Brook, NY

Deans List. Nursing Students Association of New York.

Practical Nursing Certificate, Farmingdale State University, Farmingdale, NY

Licensure: New York State Registered Nurse, 2010

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