Project Manager Management

DON TOON

512-***-**** . **********@***.***

Systems Administrator . IT Consultant

Systems Administration / Tape Storage / Networking Concepts / Integration /

Migration / Upgrades

A unique background as an Information Technology and Systems Administration

Professional with over 14 years of experience in Systems Administration

Operations, Tape Storage/Monitoring, Project Management,

Backup/Recovery/Disaster Operations, Systems Integration/Migration and

Analysis, Network Infrastructure and Team/Client Relations. Particular

strengths in:

Large-Scale IT and Tape Library Management Improving Media and

System Efficiencies . Data Warehousing

Point of Contact and IT Tape Library Liaison IT Project

Management . Systems Administration

Tape Integration, Migration and Upgrades Tape Backup . Offsite

Storage . Media Management

Tape Storage . Respond to Alarms . Tape Troubleshooting Continuous

Improvement Strategies . Process Improvement

IT Infrastructure Support . Cloud Virtualization Plan Upgrades,

Maintenance and Outage Response

Database Management Client System/Backup Reporting

Technology Skills . Certification

OPERATING SYSTEMS: Windows 95/98/NT/ME/XP/7/8, iOS, UNIX, Solaris,

ACSLS and Linux (Redhat)

COMMUNICATIONS/NETWORKING: TCP/IP, HTTPS, SMTP, NTP, Gigabit

Ethernet, Routers (Cisco, Linux and Windows), Token Ring, Fiber

Channel, ATM, Hubs, Switches (Cisco, Linux, Bro ade and SAN) and

Bridges

APPLICATIONS: Office, Exchange Server/Outlook, Visio, Netbackup, OSB,

Cloud/Virtualization and Symantec

TAPE LIBRARIES: Quantum and SUN (L5500, L700, SL3000)

MEDIA TAPES: DLT, LT01-06 and T10K

STORAGE SECURITY: NetApp's DataFort Security Management System

Career Progression

Oracle; Austin, Texas 2004-2014

Systems Administrator II (2010-2014) . Systems Administrator I (2009-2010)

. Managed large, high profile client media tape libraries, which

included seven (7) independent SL3000 libraries with 55-60K media tapes

in rotation at any given time

. Continually monitored, troubleshot and optimized backup

environment performance, responded to tape library alarms and resolved

backup/recovery issues, ensuring scratch was maintained at operating

levels

. Supervised the receipt of media data tapes and servers;

secured, racked and backed up

. Collaborated with team members on IT/operations initiatives,

including datacenter, network administration, backup and disaster

recovery efforts and strategies

. Created vision and structure as an integral part of the data

warehousing development and improvement processes, focusing on overall

security while monitoring tape handling, library management, offsite tape

storage (Iron Mountain), success/failure reporting, problem analysis and

resolution

. Managed multiple responsibilities and projects concurrently

that were on time, in scope and within budget

. Upgraded large tape sites, providing backup while migrating

seamlessly without any operational downtime changing out tapes and

upgrading to the newest and best, rebooting and ensuring high-level

satisfaction

. Worked cross-functionally with India maintaining 24/7

operations and responding to outages and implementing service/change

requests at late hours of the night, working until systems were

completely up and running on their own

. Educated clients on maintenance/operations of their data tapes,

patiently listening to concerns and walking them through step-by-step and

educating them on how Oracle successfully and securely prevented

intellectual property theft

. Identified and rigorously worked through issues until resolved;

determined root cause; accessed risks and contingency plans that

minimized future issues, ensuring systems stayed operational with little

or no downtime

. Improved internal company processes that reduced time and

paperwork needed to perform tasks as well as training and technical

documentation that reduced common tape trouble calls

Logistics Supervisor (2004-2009)

. Collaborated with Project Manager cross-functionally; received,

racked, stacked, tested and shipped tapes, drives, servers, cables and

switches

DON TOON

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Electra Link; Austin, Texas 2001-2004

Foreman

. Supervised, managed and trained a team of Communications and

Network Operators/Maintainers/Technicians; delegated project

responsibilities, evaluated progress and mediated conflicts

. Planned, implemented and supervised logistical support; oversaw

and performed periodic and emergency adjustments

. Supervised the installation, maintenance and testing of voice

data and communication systems, system control centers, high-frequency

communications, single-channel satellite equipment, field generator power

supplies, node center switches, extension node switches, multiplexing

equipment, and communication and remote transmission devices

. Provided repair calibration, preventive maintenance and

troubleshooting of complex circuitry through digital multi-meters,

computer terminals with diagnostic readouts and configuration switches

. Provided inside/outside cable support installation and

termination; spliced, tested, removed and maintained aerial, underground

and buried multi-purpose communications cable (coaxial and fiber optics)

. Properly dug and chiseled trenches to uncover/carve-out access

to buried communication cables

. Installed, pulled and tested fiber optics, copper and coaxial

cabling as well as cabinets, cable ladders and rack systems

. Installed interior fiber, copper, coaxial cabling, fiber optic

modems, multiplex equipment, patch panels, main and intermediate

distribution frames, lightning protection, and supporting ground and

power connections

EDUCATION: The University of Texas, Business Management; El Paso, Texas

LICENSE: Low Voltage Electrician License (inactive)

CLEARANCE: Low-Level DOD Security Clearance (active)

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