Technician Customer Service
Resume:
Yves Belanger
*** ***** **., **#* Kakabeka Falls ON.
Email: **************@*******.***
Highlights of Qualifications
30+ successful years of Education, Training & Professional Development
Hard working individual with extremely high work ethics
Possess excellent communication skills - both written and oral
Energetic, well organized and adaptable in any given environment
Effective working alone and as a productive team member
Self-motivated, reliable and committed to professional excellence
Graduate of Confederation College-Welding Technologies 2014
Career History
Duracon/Granite Tops
Thunder Bay On
Measurer/Templater 2012 - 2012
A skilled position requiring extremely accurate measurements with both manual and laser guided
measurement for input to a CAD program used to design granite and marble countertop’s / islands
Superior Small Engine
Thunder Bay On
Service Manager/Service Technician 2011 - 2012
Responsible for the day to day operations of a full service mechanical and electrical repair shop.
Fantasy Falls
Kakabeka Falls, ON 2006 – 2010
Sales & Service / Repair Technician
Factory certified technician for Jonsered/Husqvarna products
Stihl certified Master Technician
Thunder Bay Chainsaws
Kakabeka Falls, ON. 2004 – 2006
Manager/Sales & Service/Repair Technician
In charge of all aspects of standalone shop ensuring top customer service
Received STIHL factory Technician training certification
Oliver Lake Farm
Thunder Bay, ON 1993 – 2004
Owner/Operator
Horticulture production for market (founding member of Thunder Bay Country Market)
Yves Belanger
132 Couch Rd., RR#1 Kakabeka Falls ON.
Email: **************@*******.***
Self-employed as Log home builder/equipment operator/cut & skid logging
Bell Canada
Thunder Bay, ON 1981-1997
Network Operations Technician
Responsible for business/residential installation, maintenance, troubleshooting and testing of digital,
microwave and analog network carriers and switching equipment – including light route fiber optic
transmission
Private line data services installation, testing and maintenance
Network Surveillance Technician
Responsible for surveillance and maintenance testing of 119 sites ranging from a DMS200/100 Toll
switch, DMS10 switches, Radio tower sites in a 24-7 operation
Dy-4 Systems
Ottawa, ON 1980 - 1981
R &D Lead Technician/Lead Production Test Technician
Responsible for drafting and technical corrections of schematic layout, proof inspection of P.W.C.
CAD/CAM drawing for production
AEL Microtel Ltd
Brockville, ON 1976-1980
Test Technician
Education
Devry Institute of Technology – Electronic Technician Toronto, ON
I.C.S. Small Engine Mechanic’s Diploma Ottawa, ON
I.C.S. Motorcycle Maintenance Mechanic Diploma Ottawa, ON
Ontario Government – Sustainable Agriculture Certificate Thunder Bay, ON
University of Guelph – Agriculture and Business Management Course Thunder Bay, ON
Progressive Training College-MicroSoft office (word, excel, powerpoint) Thunder Bay, ON
Confederation College-Welding Technologies Thunder Bay, ON
Professional Development/Certification
C.W.B. Certification (4-position SMAW)
GMAW & GTAW training (Confederation College)
Stihl Power Equipment Factory certified MASTER TECHNICIAN
Husqvarna Factory certified REPAIR TECHICIAN
References upon request
Yves Belanger
132 Couch Rd., RR#1 Kakabeka Falls ON.
Email: **************@*******.***
Contact this candidate