Nurse Practitioner Registered
Resume:
Joy Lewis O'Brien, MSN, FNP BC
Stow, MA 01775
*********@*****.***
EDUCATION MGH INSTITUTE OF HEALTH PROFESSIONS Boston, MA
Bachelor and Master of Science in Nursing May 2011
Lesley University Cambridge, MA
BA in Marketing June 2003
LICENSURE/ Licensed Family Nurse Practitioner RN2264263
CERTIFICATES Licensed Registered Nurse Massachusetts RN2264263
BLS/CPR/AED for the Health Care Provider November 2013
American Heart Association Worcester, MA November 2015
CLINICAL Reliant Medical Group Fitchburg, MA May 2013
EXPERIENCE Family Nurse Practitioner present
Primary care, co managing panels, urgent care for medically needy patient population.
Care included acute issues, chronic disease management, hospital follow up, physicals, and
procedures. Involvement in improving coding to improve billing in capitated patients,
PCMH model transition. Use of Epic.
Brigham & Womens Hospital Boston, MA September 2011
Phyllis Jen Center for Primary Care May 2013
Global Health Equity primary care
Helped create and refine a tool for residents spending time out of the country to co manage
high risk patients during PCP absences. Included identifying needy patients, creating
problem list with goals, identifying patient’s community and family connections and barriers
to care. Goal to improve chronic disease management, reduce ED visits and use of
unfamiliar providers minimizing repeat lab work, imaging, etc.
JC ICU (Jen Center Intensive Care Unit) May 2010
May 2011
Designed and implemented a continuity of care program for high risk patients referred in
for intensive RN follow up by providers in the clinic. Called and tracked patients, updating
the referring providers and the electronic health record. Results included a >50% reduction
in the use of ED by patients in the time period tracked, as compared to the same time
period before entering the program. Individual patient improvements included better
adherence to medication use, improvements in blood pressure, glucose monitoring and
weight maintenance as well as more follow up with specialist appointments.
Brigham & Womens Hospital Boston, MA September 2011
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Phyllis Jen Center for Primary Care Present
Nurse Practitioner
Co manage panel of primary care patients in a resident clinic serving a diverse patient
population, most of whom have multiple chronic illnesses. Responsibilities include titration
of diabetes and hypertension medications, pain management, and other comorbidities, as
well as women’s health, acute, and urgent care. Collaborate with physicians to improve
quality and delivery of care in a team based environment.
Sun Medical Clinic Leominster, MA August 2012
Adult Nurse Practitioner December 2012
Independent contractor in Ideal Medical Practice managed own patient panel,
including chronic disease, pain management, urgent care. Population largely geriatric
and low income. Introduced team based care and women’s health to the clinic
precepted NP and PA students.
Minute Clinic November 2011
Family Nurse Practitioner Present
Walk in retail health clinic serving patients aged two and up for acute issues, vaccinations
and health screenings. Responsibilities include clinical management, patient exams and
documentation, insurance verification and co payment processing, and retail clinic
procedures.
VOLUNTEER Catholic Charities Boston, MA June 2010
EXPERIENCE September 2010
Performed routine home health visits for patients who had graduated to low intensity
monitoring. Role included reviewing medications, blood pressure and glucose monitoring,
patient education and referral to social workers as needed.
Summit in Honduras Honduras 2006 2007
Medical Brigade
Participated in a weeklong medical brigade setting up a clinic for two days at two different
sites. Organized medications, labeled in Spanish and with pictograms, and performed triage
and discharge instructions. Helped to found and organize the group's mission for this
continuing project.
Big Sister Association of Greater Boston Boston, MA 2001 present
Big Sister
Mentored girl from age nine to present, including regular outings, going to school
performances, and other life support. Due to her relocation, this relationship continues at a
distance.
PUBLICATIONS Lewis, J., Hoyt, A., Kakoza, R.M. (2011) Enhancing Quality of Primary Care Using
an Ambulatory ICU to Achieve a Patient Centered Medical Home. Journal of
Primary Care and Community Health.
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