Sales Customer Service

Christopher Walter

Driven and Dedicated Sales Professional

** ******* **. - ********** *******, NY 11746

********@*********.*** - M- 631-***-**** H- 631-***-****

Experienced Sales Focused Hard Working Sales Professional:

I have superior leadership abilities and Managerial experience.

Self-motivated, independent professional with excellent communication skills.

Strong technical aptitude and the ability to thrive under pressure.

WORK EXPERIENCE

Field Energy Advisor

Sungevity Solar - Long Island, NY - April 2014 to Present

Responsibilities

• Driving creation of in store leads to meet local sales teams goals and objectives

• Speaking with customers about SolarCity clean energy solutions in their homes and retail settings.

• Setting up SolarCity displays and collateral

• Hosting and conducting in-store seminars and events for 20 or more people

• Additional duties required as needed

• Drive production of opportunities to meet local sales teams goals and objectives

• Develop qualified leads and sales opportunities for the sales team

• Initiate conversations with homeowners and offer energy solutions that will save them money. Contract

signings.

Energy Advisor

SOLARCITY - Long Island, NY - January 2012 to April 2014

Responsibilities

Educating customers the benefits of Solar.

Partnering up with BestBuy

Holding seminars up to twenty people.

Communicate with Management nd peers. Daily meetings.Sales, Oppurtunitys, meeting deadlines and sales

goals.

Develop leads into a sales opp.

Merchandise Team Manager

Macy's - Massapequa, NY - October 2011 to January 2012

Key Accountabilities

Sales

•Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities

•Analyze merchandising reports to review business results and take appropriate action to capitalize on

business strengths and impact deficiencies; partner with Executive team to execute

•Use tools and analyze documents to forecast workload and allocate resources as needed

•Direct merchandise receipt placement, replenishment and sales promotion set-up; partner with Executive

team to plan and execute floor/fixture moves, merchandise placement and presentation

•Execute all price changes, markdowns and signing; lead team and ensure accuracy

•Manage physical inventory process and ensure that shortage prevention initiatives are executed

•Process RTVs, salvages and make and breaks in a timely manner

•Establish that selling Associates and Executives understand high level of merchandising expectations

•Ensure that all procedures, policies, exposure standards, safety and shortage awareness are thoroughly

understood

Customer

•Coach, motivate and develop support team to reach their fullest potential and to increase productivity and

efficiency

•Role Model exemplary service, lead support staff to provide an outstanding shopping experience

•Maintain high customer readiness standards; deliver a clean and neat selling floor and stockroom

•Clearly communicate store and Company objectives so both management and staff are well informed

People

•Recruit, select and train talented, results-oriented support Associates

•Create a positive, inclusive work environment focusing on internal and external customer service and safety

•Address Associate concerns in a reasonable and fair manner consistent with the values expected by the

Company

•Monitor and address performance issues on a timely basis; administer Responsibility Based Performance

as needed

•Utilize review process as a tool for Associate talent development, promotion and advancement

•Lead Associates in support of community service opportunities

Customer Sales Specialist

Lowes - Bay Shore, NY - February 2008 to October 2011

•Assist in managing the Order Management System. Assist in managing the Work Order logs and RTM logs.

•Responsible for coordinating installed sales projects and effectively communicating with customers, vendors,

and installers.

Lawn& Garden, Electrical, Flooring, Building Materials.

•Responsible for assisting with installed sales including training associates, filling out paperwork, and following

up with customers on their installed projects, etc.

•Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive

customer service.

Assistant Store Manager

TJMAXX STORES COMMACK - Commack, NY - March 2007 to February 2008

TJMAXX STORES

ASSISTANT STORE MANAGER

•Hire, train, supervise and motivate a team of 40+ full and part-time associates

•Ensure the proper processing and display of merchandise

•Oversee and monitor shrink reduction plans

•Manage the daily activity of the sales floor

•Develop creative plans to increase store sales

•Accountable for day to day operations of the store.

•Excellent written and verbal communication skills

•Experience managing retail stores with volumes of five million dollars or more

•Knowledge of retail operations, human resources and shrink reduction plans

•Strong supervisory skills

SKILLS

Well versed in CRM software and high computer proficiency including:MS Word, Salesforce, Excel and

Outlook ] Excellent organizational and communication (written and oral) Skills. Valid Driver's License .

CERTIFICATIONS

ServSafe/Food Handler Certificate of Achievement/1360029/EXP-DATE/4/2/2017

April 2017 to Present

ADDITIONAL INFORMATION

A confident, self-motivated individual who likes to exceed goals and be the best at what I do.

Develop, execute, and achieve localized sales objectives in assigned retail stores based on national programs

and objectives.

I have experience with Home Show's, trade shows. Networking with Chambers of commerce, Long Island

renewables..Strong communication skills with a can do attitude...

Contact this candidate