Customer Service Sales

Dewayne E. Andrews

*** ********** *****, *********, ** 30236

Cell: 678-***-**** or 770-***-****

************@*****.***

Summary

Twenty years driving experience in various transportation industries. Proficiency in operating commercial motor

vehicle transports including straight trucks, school buses,MCI motor coach vehicles,dump truck’s,crewcab dump

truck’s, front end loaders, roll off trucks and motor grader. Route driver distribution and sales experience. Class B CDL

and CURRENT DOT CARD, certified with knowledge of safety regulations and map reading procedures. Accustomed

to working in various weather conditions, work environments and lifting over 50 pounds. Recognized for my ability to

plan, organize and coordinate priorities in a expedite manner. Personable and professional with excellent written and

verbal communication skills and superior customer service.

Highlights

• Customer Service Excellence • Inventory

• Route Distribution/Sales • Computer Literate

• Receivables/Collections • Organizational Skills

• Customer Needs Assessment • Team Leader

Accomplishments

• Increased company sales by 30% over a two year period.

• Supervised and Trains drivers.

• Assessed organizational training needs.

• Safely Transports all Passengers and Products.

Experience

Georgia Department of Transportation

October 2013 to Present

E01. Responsible for operating and maintaining DOT equipment, such as small engine operations, weed eaters, tree

trimmers(pole saw), machinery dealing with road repair, to heavy equipment operation, Front end loaders, dump trucks,

motor graders, and roll off vehicles. All vehicles and equipment must be pre tipped, logged, and serviced daily before

and after each use.

Commuter Coach Operator

March 2011 to August 2012

GRTA Xpress -GA Region Transportation Authority – Forest Park, GA

• Coach Operator responsible for safely and efficiently operating public transportation throughout the 12

metro counties of Atlanta. Displays excellent customer service skills, knowledge of all routes and continual

training procedures to understand and operate vehicle controls. Performs preventive maintenance

inspections on all commercial vehicles prior to departures.

Route Distribution Driver

February 2008 to March 2011

Nominated Ice of Atlanta – Atlanta, GA

• Delivered and unloaded products to client base throughout Atlanta and surrounding areas. Responded on a

timely basis to customer service calls. Collected cash and check payments and reported monies to home

office. Completed production forms at end of daily route. Increased sales by establishing new accounts and

retained existing client base. Trained drivers on routes, safety and vehicle operating procedures.

Maintained vehicle and equipment in clean and proper operating condition.

Warehouse/Driver

February 2008 to May 2010

Unclaimed Freight –Union city, GA

• Accurately pulled and filled orders in hot/cold environments for extended periods of time utilizing a forklift to meet dispatch

requirements pertaining to customer orders. Prepared, delivered and setup purchased items which required heavy lifting and

working at a fast pace. Loaded and unloaded freight shipments verified each item by packing slip. Brought items to sales floor

for customer sales. Excellent and written communication skills.

Barber

July 2002 to February 2008

Clarence N Stevenson Unit – Cuero, TX

Provided clients with barbering services, such as cutting, trimming, shampooing, styling hair, trimming beards and providing shaves to

my client base.

Military

United States Navy

Education

Emily Griffith H.S. Graduated 1988

Denver, CO, USA

References

Sharon Gardner 770-***-****

GRTA Express

Cole Murrell 310-***-****

Nominated Ice

Lamont Eichelberger 678-***-****

Unclaimed freight

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