Quality Assurance Manager

Brittni Wells

**** **** ** *** **

Antioch, TN **013

Email: *****************@*******.***

Cell: 423-***-****

Objective: To obtain a position within a professional environment where my past organizational and

education experience could best be utilized to exceed an organizations professional goals and

objectives while advancing my personal development and growth.

Education:

BS Degree of Psychology University of Tennessee at Chattanooga

Associate Degree in Applied Science and Technology Chattanooga State Technical

Community College

Work Experience:

March 2014 Present

Ruby Tuesday Hostess

Feb 2014 Present

Capital Bank Teller

Feb 2013 – Feb 2014

Stepping Stone Academy Teacher

Lead teacher in the infant room with experience in all classrooms of the school. TECTA orientation

30 hours completed. I promote learning through exploration along with daily needs such as feeding

and changing.

Nov 2012 to Jan 2013:

Hamilton County SACC – East Ridge Elementary School.

As a Senior Assistant responsible for monitoring children before and after school as well as breakfast

and snack. Homework, group games, and free play monitoring are also part of the job. I am also

certified in CPR/First Aid. Completed hours of in service training for this position.

Nov 2010 to Jan 2013:

David’s Bridal

Receiving Manager

Responsible for the daily operations of the shipping, receiving, and inventory of a multi million dollar

retail operation in Chattanooga Tennessee. In addition to these daily operations, I am also responsible

for creating decorative displays, assist in managing the floor operation in the absence of the store

manager, handle financial transactions, and create closing deposits and end of shift paperwork.

Jan 2010 – Jan 2011

American Café

Server

Worked with fellow team members to exceed guest expectations by taking guest orders, delivering

drinks, clearing tables, and handle all financial transactions for my guests.

Jan 2007 – Dec 2009

Chili’s Bar and Grill

Shift Leader

In addition to working with guest by taking orders, delivering drinks, and clearing tables, I was

responsible to supervise all floor operations throughout my shift. I managed the floor operations and

worked to exceed guest expectations by conducting table visits and quality assurance audits of both

food and beverage, while creating a team approach to service with all team members.

Community Activates:

Member of Society for Human Resource Management

Volunteer at Creative Discovery Museum – Club D

Student Teacher at Belvoir Christian Academy

Counselor at Chattanooga Zoo for Zoo Camp and Camp ZooAbility for children with special needs

Volunteer Chattanooga Recreation Therapy Services

Hobbies Reading, Horseback Riding, Volunteering, Childcare.

References

Haley Gentry – 423-***-****, ********@***.***

1.

2. LaKeva Lewis – 615-***-****, *********@*****.***

3. Kelsey Pinault – 561-***-****, **.*******@*****.***

Peter Tziahanas – 615-***-****, *****.*********@***.***

4.

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