Manager Management

ERIC S. BATES

*** ***** ** ***. *** Denver, CO **204

814-***-**** *******@*******.***

EXPERIENCE

****- ******* ******* ******* ** MANPOWER GROUP DENVER, CO

Senior Manager - Client Services and Project Delivery

Work with clients to ensure deliverables are achieved for outsourced solutions, managed projects and

professional staffing engagements

Deploy, manage and coach diverse teams of project professionals, consultants and subject matter experts

Work with the executive director as part of a highly visible pilot program to develop and implement

program strategies in conjunction with key metrics and milestones

Responsible for delivering market and industry analysis on emerging business trends and risks

Support development of executive presentations, proposals, statements of work and other deliverables

Work hand in hand with clients and Experis leadership to advance business development opportunities

2006 – 2013 CORPORATE EXECUTIVE BOARD (CEB) Chicago, IL

Senior Director, Finance and Strategy Practice (2011 – 2013)

Collaborated with internal teams to scope, manage and execute multiple and simultaneous projects for C-

level finance and strategy executives across a variety of industries at the largest 1,000 global firms

Conducted analyses to identify reasons why high risk clients may not retain our services year-over-year

and designed long-term strategies leveraging proven practices to improve service delivery

Developed and implemented strategies to successfully grow a multimillion dollar portfolio

Coached, managed and mentored employees for eventual placement in numerous roles across CEB

Director, Finance and Strategy Practice (2009 – 2011)

Managed client projects and communicated complex emerging business trends and best practices in

order to advance strategic objectives

Designed strategies to manage a $2.4 million portfolio to 100% of growth objective

Demonstrated persuasive written and verbal communication skills and robust public speaking experience

Portfolio Manager, Finance and Strategy Practice (2008 – 2009)

Led the client services team for the Investor Relations program, tracked performance versus objectives

and managed the client partnerships with 170 Investor Relations Officers at Fortune 500 firms

Represented the voice of our clients and partnered with the research and product development team to

create new leading research and service offerings

Leveraged proven practices to coach Investor Relations Officers new to the function and help them to

prioritize their objectives

Account Director, Finance and Strategy Practice (2007 – 2008) Washington, D.C.

Earned distinction as a global top-performer

Account Manager, Finance and Strategy Practice (2006 – 2007)

2004-2006 AMERICANS FOR PROSPERITY Washington, D.C.

Manager of Corporate and Foundation Partnerships (2005 – 2006)

Developed and implemented strategies for the newly established corporate and foundation partnerships

program while building the infrastructure and managing operations

Managed projects with multiple stakeholders to drive objectives and seek out innovative ways to

improve and grow the initiatives

Cultivated relationships with corporate government affairs executives and foundation officers in order to

develop policy-specific advocacy campaigns

Development Coordinator (2004 – 2005)

Helped create the infrastructure and operations for a newly established development department

2004-2004 CHARLES KOCH FOUNDATION Washington, D.C.

Koch Associates Program (2004 – 2004)

Completed a rigorous rotational program with immersion in Market-Based Management® curriculum

while working full-time at Americans For Prosperity

Market-Based Management® is a holistic approach to management that fosters innovation, integrates

theory and practice, and prepares one to successfully manage the challenges of growth and change

EDUCATION

2011- 2013 KELLOGG SCHOOL OF MANAGEMENT Evanston, IL

NORTHWESTERN UNIVERSITY

Masters of Business Administration

Managerial Economics, Strategy, and Organizational Management

2000-2004 DENISON UNIVERSITY Granville, OH

Bachelor of Arts

Economics (Major) and English (Minor)

COMMUNITY INVOLVEMENT

2014 – Present DENVER METRO CHAMBER OF COMMERCE (Member)

2013 – Present COLORADO MOUNTAIN CLUB (Member)

2011 – 2013 KELLOGG CARES

Engaged in a pro-bono consulting project that studied economic empowerment opportunities and

provided recommendations for two indigenous communities in rural Ecuador

2008 – 2011 CHICAGO OFFICE LEADERSHIP TEAM – CEB

Chair, Corporate Citizenship Committee

2008 – 2008 NET IMPACT – Team Leader

2006 – 2007 COMMUNITY DEVELOPMENT CITIZENS ADVISORY COMMITTEE

Arlington, VA County Appointee and Community Representative for Non-Profit Service Providers

2005 – 2007 ARLINGTON-ALEXANDRIA COALITION FOR THE HOMELESS

Board of Directors and Chair, Corporate Partnerships Committee

Resided in Africa and the EU; have extensive domestic and international travel experience

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