Customer Service Representative
Resume:
Heather Borden
Brooklyn, NY ****5
*.******@*****.***
Resume
Consumer Energy Solutions
Sales for Direct Energy Business (April – May 2014)
Clearwater, FL
Generated qualified leads in the Energy Industry. Known for working well with new customers,
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professional, and friendly.
MGE Management Consulting
Treasury Admin (June 2013-February 2014)
Pinellas Park, FL
Worked with three executives in the Finance Office in logging and preparing income for deposit.
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Distributed payroll, and mailed checks to the contractors used.
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Invoiced new income, and sorted, filed, and mailed all invoices.
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Handled clients’ accounts with the company and answered any queries.
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Maintained Petty Cash.
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Maintained Office Supplies.
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CIBT Visa and Passport Processing
Visa and Passport Specialist (June 2010 – April 2013)
New York, NY
Processed time-sensitive applications for international visas, and US Passport applications.
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Assisted travelers by phone and email with questions regarding visas and passports.
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Dedicated Account Executive to a number of Fortune 500 companies in Manhattan.
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Office Team Agency
Axa Equitable Customer Service Representative (Dec 2009 – May 2010)
Secaucus, NJ
Answered questions about client's insurance policies.
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Managed financial trades through client's policies.
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Erik Langeland - Attorney
Part Time Legal Assistant (Dec 2008 – Jan 2010)
New York, NY
• Assisted with bookkeeping, budget, and marketing actions within the office.
• Filed, and scanned paperwork relating to the cases within the office.
Theta Documents
Assistant Office Manager (2008/2009)
West New York, NJ
Managed an office which provided real estate reports to Title Companies across the nation.
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Answered the phones, and assisted our clients with the reports that we provided.
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Received and distributed orders to our title examiners, and sent back the completed reports.
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Increased our service area by hiring more title examiners, to double our coverage in New Jersey.
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Performed business to business sales. Obtained a number of major new clients.
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The Biamonte Center for Clinical Nutrition
Administrative Assistant (2007/2008) New York, NY
Ran the front desk. Assisted the nutritionist with the patients.
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Assisted the patients with their nutritional programs, and reactivated past patients.
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Filled and shipped orders, as well as manage the inventory.
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Education – Clearwater Academy International High School
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