Customer Service Sales

Location:

Posted:

July 14, 2014

Andrew Butters

EDUCATION

Arizona State University, Tempe, AZ May 2014

Bachelor of Science Business Management (Entrepreneurship), W. P. Carey School of Business

Activities: Management Student’s Association, Student Orientation Leader

PROFESSIONAL EXPERIENCE

After Cool Fitness, Phoenix, AZ January 2013 – Present

Recreation Leader (May 2013-Present)

• Facilitate K-4th grade Physical Education by organizing outdoor games and activities

• Single-handedly supervise and engage up to 60 elementary-aged children at a time

Recreation Intern (January 2013-April 2013)

• Assisted the Recreation Leader in teaching and facilitating outdoor games and activities

• Developed public speaking skills by having to gain the attention of 20 plus elementary-aged children at a time

Gym Assistant, Free Range CrossFit, Tempe, AZ October 2012 – Present

• Coach CrossFit group classes as well as facilitate open gym when regular instructors are unable

• Complete weekly chores around the gym such as sweeping, mopping and setting up for the next day’s classes

Team Member, Sparky’s Stadium Shop, ASU November 2011 – December 2012

• Conducted high-level customer service at all times while serving high-priority alumnae clients and students

• Managed inventory by sending and receiving product and recording and organizing warehouse merchandise

Team Member, Lifetime Fitness Café, Gilbert, AZ June 2011 – February 2012

• Solely managed the outdoor café by cashiering, cooking and serving customers

• Developed sales skills by up-selling and convincing customers to return on their next time in the gym

Jimmy John’s Gourmet Sandwiches, Tempe, AZ September 2009 – December 2010

Shift Manager (April 2010-December 2010)

• Supervise teams of up to five employees on a shift in order to keep employees on task and productive

• Entrusted to close multiple registers and record inventory for a highly producing store

In-shop Associate (September 2009-April 2010)

• Followed and stuck to corporate’s strict guidelines and set procedures at all times while on the clock

• Demonstrated time management skills by efficiently building subs and making deliveries during rush hours

LEADERSHIP EXPERIENCE

Student Orientation Leader, New Student Orientation, ASU November 2011 – September 2012

• Developed customer service skills while serving new students and their parents at freshman orientation

• Managed orientation logistics from parking to check-in all the way to the lunch rush and Q&A sessions

Camp Facilitator, Camp Carey, W. P. Carey School of Business May 2012 – August 2012

• Lead a group of 10 business school freshmen in a weekend of team building activities and business challenges

• Facilitated a camp group that won the business challenge and mentored them on presenting in the next round

CERTIFICATIONS

CrossFit Level 1 Trainer Certification, CrossFit, Inc. October 2012