Customer Service Sales

Jessica Silas

**** *.* **** ***

Miami, FL ****7

*********@*****.***

(786-)241-8208

Native English speaker

C itizenship: U nited States of America

D.O.B : October 7, 1987

Gender : female

Ma r ital status: single

L icensed Professional

Cosmetologist

Objective

My objective is to find a position that will empower me to help the organization to achieve

t heir ultimate goals. Also I am searching for a position that I am comfortable with, in which

I am able to utilize my skills.

P rofile

I have an intelligent sense of clear thinking, which makes my work precise and reliable. I

have 10 years of experience handing direct customer service and sales. I am highly

motivated, ambitious, self-starter, and creative. I am capable of handling pressure and

s tress. Abili ty to interact with people at all levels of education and experience.

Education

2002-2006

M iami Norland Senior H igh

1050 N.W 195th St

M iami, FL 33169

Certificate received: High School Diploma

2009-2011

Beauty School of America

1813 NE 163rd St

North M iami Beach, FL

Certificate received: Professional Cosmetologist

L icense number CL233625

QUAL I F ICAT IO NS

5+ years of extensive retail, sales and customer service, Produce results in fast paced

environments by adapting and implementing new strategies, Ability to maintain high level

of confidentiality, Quality writing and communication skills. Advanced knowledge

p roficiency in IBM, Apple systems, Microsoft Works, PowerPoint, Excel, and other various

p rograms.

WORK EXPER I E NCE

Diva’s and Dudes hair salon

4711 N.W 183rd street

M iami, FL 33056

Employed dates: 8/2013 -01/2014

Title and duties: Cosmetologist, building clientele, and providing excellent customer service

O ld navy

161 Pavilion Pkwy

Fayetteville, GA 30214

Dates: 08/08- 02/09 seasonal

Employed dates: 09/08 -02/09

Title and duties: Cashier, keeping the store clean and presentable to all customers,

handling cash register, loss prevention, fit t ing room clerk.

Walgreens

340 W State Road 84

Fort Lauderdale, FL 33315

Employed Dates: 09/07-02/08

Title and duties: photo specialist, cashier, stock unload t rucks and restocking shelves

p roviding excellent service in photo lab while developing films and handling the cash

register at the same time, keeping the store presentable and clean

P romotions: reset and revisions and head of cosmetics

R ainbow

448 N University Dr

Pembroke Pines, FL 33024

Employed Dates: 09/06-03/07

Title and duties: cashier, stock handling cashier register and helping customer with finding

i tems in store, unloading boxes and restocking racks.

K-Ma r t

1901 S University Dr

Davie, FL 33324

Employed Dates:02/06 - 07/06

Title and duties: stock unloading t rucks and restocking the shelves while providing

customer service when necessary

V OLUN T EER WORK

Allen Chapel A.M.E. Church, P.U.L.S.E., Federation of Black Employees, rapture house inc.

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