Customer Service Pvt Ltd
Resume:
RESUME
Akhilesh Kumar Jha
Sector 49 Noida 201301
Near Prayag Hospital.
Phone: 91-882*******.
E mail ID: *************@*****.***
Objective:
Intend to build a career with leading corporate of hi tech environment with committed & dedicated
people, which will help me to explore myself fully and realize my potential.Willing to work as a
key player in challenging & creative environment
Education:-
Graduation in Science (Hons.) from VBSPU in 2009.
Senior secondary Certificate Examination in Science (XII) from U.P Board, in 2006.
Senior Certificate Examination (X) from U.P Board in 2004.
Pursuing third semester (B1 level) German language from Goethe Institute New Delhi.
Work Experience:-
Currently working in “EXL Services India Pvt Ltd” as a customer service associate in
backend profile for a U.S. based insurance group named “HANOVER Insurance Group.”
date of joining 6 Aug 2012 till date.
Have worked in Tech Mahindra for 18 months in backend profile.
Job Profile:-
To follow the instruction of Underwriter, rater and Onshore team with the help of different
software.
To work on Migration task.
To create the policy for customer, to match the details of customer (Agent and insured
address, Name, policy effective date, Premium, agent code) with the help of different
software.
To share the PDFs in share drives as per instruction, to send the PDFs via E mail to agent, or
direct to customer via mail.
Technical Qualification:-
Basic knowledge of computer and internet.
Language known :-
Hindi : Native
English : Excellent
German : Good
Cherished Values:-
Hardworking, Pleasing Personality, Positive Attitude, Confident, Disciplined & Punctual
Personal Information:-
Father’s Name : Mr. Gulab Chand Jha
Date of Birth : 06Aug, 1989
Sex : Male
Marital : Single
Nationality : Indian
Hobbies : Listening music, and news paper
Contact this candidate