Customer Service Representative

Victoria Curry

Excellent Customer Service, Student, Field Diverse

Houston, TX

********@*****.*** - 713-***-****

Job seeker looking to persue a career in customer service in a high volume setting where multi-tasking and

strong customer service skills are needed.

WORK EXPERIENCE

Food Preparation

My Fit Foods - Houston, TX

Responsibilities

Food proportioning and prep

Skills Used

Sanitation, punctuality, fast production

Personal Assistant/Secretary

C&Q Taxes - Houston, TX - December 2012 to April 2014

Responsibilities

Answering phones, greeting customers, Filing, Faxing, Maintaining customer personal records, Daily Reports,

Runnng Errands for company owner, light cleaning

Skills Used

Customer service, Multitasking, Phone Etiquette

Health Care Provider

Agape Provider Services - Houston, TX - September 2012 to August 2013

Responsibilities

Assist patient with mobility, med intake, person hygiene, cooking, cleaning and any other general health care

needs

Cashier

Timewise Exxon - Houston, TX - June 2012 to February 2013

Responsibilities

Cashiering, money management, customer service

Skills Used

customer service, cashiering

Teachers Aide

Houston Community College - Houston, TX - December 2011 to April 2012

Answering phones, Filing, Direct Assistance to teachers and program supervisor, testing students, enrolling

students, maintaining student records

Cashier/Night Crew Team member

Sams Club - Houston, TX - April 2009 to July 2010

Customer service, cashiering, balancing register, stocking, inventory, unloading trucks, forklift operations

Customer Service Representative Lead

Circuit City - Houston, TX - October 2004 to July 2008

Responsibilities

Answering multiple line phones, greeting customers, customer service, cashiering, sales, processing credit

apps and payments, filing, faxing, daily reports, scheduling, opening store, cash close out, inventory, traing

new assoc.

Skills Used

Customer service, clerical

EDUCATION

BA in Nursing

Houston Community College - Houston, TX

High School Diploma

Contemporary Learning Center - Houston, TX

ADDITIONAL INFORMATION

Windows

Windows Vista

Microsoft Excel, Powerpoint, Word

Typing

Forklift operator

Inventory

Filing

Audits

Returns

Customer service

Security

Planograms

Money Mangement

Cash Close Out

Scheduling

Computer Skills

Typing Speed 35 Words Per Minute

• Database Software (Oracle, Access, etc)

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc)

Additional Computer Skills MS WORD, EXCEL, POWERPOINT, OUTLOOK

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