Bettilynn Ford
LaVergne, TN 37086
Cell 615-***-****
*************@*****.***
HIGHLIGHTS OF QUALIFICATIONS
• ability to hire, train, motivate, and manage support personnel.
• a general knowledge of state and federal employment laws.
• experience with payroll, benefits administration, and employee relations
• effective communication, planning, and organization skills
• a professional demeanor and ability to maintain confidentiality
• strong analytical and problem-solving abilities
• ability to perform effectively independently or with group; under deadlines and/or
changing priorities.
• computer literate, skilled in Microsoft Office applications (Word, Excel, PowerPoint,
Outlook); ADP HR software,
WORK EXPERIENCE
J. J. Love/ReMax Elite - November, 2013 – Present
Smyrna, Tennessee
Part-time Transaction Coordinator
• Coordinate transaction activities between/among agents, clients, service
providers (includes phone/email contact, use of real estate software)
• Collects/distributes all necessary documents from/to all parties of transaction
• Maintains document files, by property
• Maintains client database
• Maintains preferred vendor contact spreadsheet
• Maintains Excel sales and commission spreadsheets for agents
Summit Funding, Inc. - January, 2013 – November, 2013
Brentwood, Tennessee
Licensed Loan Officer
• Originated residential mortgage loans for home purchasers (to include taking
clients’ applications, choosing appropriate loan programs, locking interest
rates, credit counseling)
• Developed business relationships with real estate agents to obtain mortgage
loan business
SWBC Mortgage - April, 2012 – January, 2013
Brentwood, Tennessee
Licensed Loan Officer
• Originated residential mortgage loans for home purchasers (to include taking
clients’ applications, choosing appropriate loan programs, locking interest
rates, credit counseling)
• Developed business relationships with real estate agents to obtain mortgage
loan business
HudsonYards - October, 2006 – April, 2012
Nashville, Tennessee
Human Resource/Administrative Services Manager
• Managed human resources effort for two corporate divisions (employee
relations, employee benefits, recruiting, hiring and termination processes,
employee orientation, conflict resolution, complaint investigations)
• Participated in developing, implementing, and interpreting
corporate/employment policies
• Participated in developing equitable compensation system for non-exempt
employees
• Developed tool for use in employee performance evaluation
• Assisted in development of PTO Calendar tracking tool
• Created/analyzed spreadsheets from payroll, sales, production data
• Wrote newsletter articles
• Created PowerPoint presentations
• Planned/organized employee functions (parties, lunches, meetings, etc.)
• Developed emergency procedures manual with PowerPoint instructional
presentation
• Purchased office furnishings for 13,000 square-foot facility
• Directed liquidation of furnishings and equipment for 40,000 square foot facility
• Assisted in developing creative sales and marketing materials (on-hold
telephone message, direct mail marketing, email blasts, etc.)
EDUCATION
• Trevecca Nazarene University
Nashville, Tennessee
Bachelor of Arts degree in Management and Human Relations, with a concentration
in Business, December, 2001
• Middle Tennessee State University
Murfreesboro, Tennessee
Biology major