M AYA M E H TA
**** ******* *****, ******, ** ***01
** * . ***. **** ******* 3 @ GMAIL . COM
EXPERIENCE
SENIOR PROGRAMMER ANALYST
Chubb & Son, Inc. (www.chubb.com)
**** **** ********** *******, NJ
Over 14 years of professional experience in design, development and implementation of complex technology solutions in
the Mainframe environment (Cobol and DB2). Evaluated complex business partner requirements and processes and
translated into programs and applications. Participated on project teams with other specialists and management.
Contributed to project management, including defining timelines and project plans. Gained hands on experience with all
parts of the system. Highly analytical thinker with demonstrated talent for identifying, scrutinizing, and streamlining
processes.
Key Accomplishments:
Programming Support:
• Monitored operating efficacy of existing systems, and served as a subject matter expert in the Excess & Umbrella
Liability products system.
• Made enhancements to the system, ensuring compliance with all Mainframe and infrastructure standards within
Chubb.
• Re used existing Mainframe structures where applicable, and created reusable coding of significant complexity
and scope.
• Researched and evaluated alternative solutions and recommended the most efficient and cost effective solutions for
the systems design.
Testing and Deployment:
• Led the development and execution of test scenarios and test cases, creating test plans, releasing checklists, and
delivering error free products.
Mentoring:
• Provided leadership on assignments and created detailed technical specifications for system solutions.
• Mentored and provided guidance to junior team members.
Customer Satisfaction:
• Served as the team leader for trouble shooting. Served as the subject matter expert to identify and address root
causes of problems.
• Served as the primary contact for the help desk to ensure customer satisfaction.
Communications and Networking:
• Communicated and coordinated with other specialists, management and other colleagues to integrate changes with
the interfacing system.
• Actively participated in the Asian American Business Network and Minority Development Council.
EDUCATION
SAP SD Certification
2013, ITM Edison NJ
• Sales Master Data creation ( Customer, Material and Pricing)
• Order to cash (Sales order, Pricing, SD FIIntegration Point)
• Inventory Management
• Outbound Delivery
Billing
•
DIPLOMA (COMPUTER PROGRAMMING)
1998, Chubb Institute, New Jersey
MASTER OF SCIENCE (APPLIED BIOLOGY)
Bombay University, India
BACHELOR OF SCIENCE (MEDICAL TECHNOLOGY)
Cedar Crest College, Pennsylvania
BACHELOR OF SCIENCE (MICROBIOLOGY)
Gujarat University, India
P 2
AGE