Medical Insurance

Desiree Contreras

** *** ****** #**, *** Rochelle, NY 10801

347-***-**** **************@*****.***

Summary of Skills

• Medical Biller, Graduated 2009- Sanford Brown Institute

• Knowledge of Medicaid statutes and HIPPA law regulations

• Medicaid Management Information Systems

• Bilingual- English/Spanish

• Knowledge of administrative and clerical procedures and systems such as word processing,

managing files and records

• Excellent interpersonal/communication skills

Education

The College of Westchester - White Plains, NY 09/2013-Present

Associates in Occupational Studies

Health Information Management

Exp. Graduation: 04/2015

Work History

Little Ones Pediatric White Plains, NY 01/2014- 04/2014

Medical receptionist

• Greeted visitors, ascertain purpose of visit and scheduled patients for follow-up appointments

• Collected patient copays, verified insurances through insurance system log ins

• Scanned charts into E clinical works systems; demographics, ect.

Mc Bee Associates/Westchester Medical Center – Valhalla, NY 01/2013- 10/2013

Patient Access/Registrar

• Skillfully developed departmental goals, objectives, and standards of performance, policies and

procedures

• Interviewed patients to complete documents, case histories, or forms, such as intake, insurance

forms

• Greeted visitors, ascertain purpose of visit and direct those to appropriate staff

• Assisted in resolving and satisfying client requests and internal operational issues

Desiree Contreras

40 3rd Street #2R, New Rochelle, NY 10801

347-***-**** **************@*****.***

• Skillfully developed departmental goals, objectives, and standards of performance, policies and

procedures

Premier Agency/ Westchester Medical Center Valhalla, NY 03/2010-12/2012

Receptionist

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking

messages, or scheduling appointments

• Transmitted information or documents to patients, using computer, mail, or facsimile machine.

• Filed and maintain records

• Interviewed patients to complete documents, case histories, or forms, such as intake or insurance

forms

• Assisted with receptionist duties, file organization and research and development

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