Customer Service Sales Representative
Resume:
SHAQUILLE DE BIQUE
* ********** ****, *** **, Utica, New York, 13502
*********.*******@*****.***
Objective Seeking a challenging position in the Computer Science
field to utilize
my current knowledge.
Key * Proficient in Microsoft Word, Excel, PowerPoint and
Access.
Qualifications * Proficient in C and C++, HTML5, and JavaScript
programming.
* Proficient in SQL. Use of Oracle.
* Desire to succeed in the computer software development
field.
* Well developed communication ability.
* Strong desire to learn and excel in programming.
Education SUNY Institute of Technology, Utica, NY
Bachelor of Science Computer Science, December 2014
46 credit hours
Major GPA: 3.0, Overall GPA: 2.7
Honors Phi Theta Kappa at Westchester Community
College
Honors List in Fall 2012 at SUNYIT
Relevant Software Development Web Game
Programming
Courses Database Management Systems Computer
Programming
Employment
02/2014- Current Bank of America, Utica, NY
Tier 2 Specialized Services Representative
Help customers with online banking, bill pay, credit
cards, and Quicken products.
Provide customer service to customers, helping them
understand banking procedures.
06/2013- 11/2013 Apac Customer Service, Utica, NY
Technical Support Representative
Help customers understand issues Scholastic software.
Provide troubleshooting support to customers with server
related and database issues.
05/2012- 06/2013 Apac Customer Service, Utica, NY
Customer Service Representative
Help customers understand issues Verizon Wireless
related.
Provide technical support to customers with device
problems.
10/2011-3/2012 SUNYIT, Utica, NY
Phonathon Caller
Called alumni to update their records.
Solicited donations to the SUNYIT Fund.
6/2011-7/2011 Ossining Parks and Recreation, Ossining, NY
Summer Camp Counselor
Supervised children (3-5 years) for the day.
Provided and created recreational activities.
05/2011- 06/2011 Aeropostale, White Plains, NY
Sales Representative
Organized the store floor, and helped customers find
their desired product.
11/2010-5/2011 Westchester Community College, Valhalla, NY
Student Assistant
Organized office, filed papers, answered the office
phone.
Assisted with classes and examinations
Interests/Activities Played in the National Youth Philharmonic of
Trinidad and Tobago Attended a jazz
improvisational session at Hamilton
College
References Available upon request
Contact this candidate