Engineer Maintenance
Resume:
[pic] Vipin Kumar
E-Mail: ******@*****.*** ~ Contact: +918*********,
Assignments in System Administration and Technical Support with an
organisation of repute
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PROFESSIONAL SNAPSHOT
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< A dynamic professional with 4 years of extensive experience in Desktop
Support Engineer.
< Presently working with Mankind Pharma Ltd. as Junior Executive Network.
< Successfully managed & delivered networking / infrastructure projects for
various clients.
< Demonstrated abilities in leading and guiding project teams to deliver
projects to clients within specified timeframe and as per specifications.
< Adept at analysing information system needs, evaluating end-user
requirements, custom designing network solutions and troubleshooting
complex information systems management.
< An effective communicator with honed relationship management, analytical
and problem-solving skills.
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TECHNICAL SKILLS
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< Computer hardware and maintenance.
< Laptop maintenance.
< Troubleshooting & maintenance of PCs.
< Configuration of Printer and Scanner
< Installation of Operating Systems Win98, Win XP, Win 2000, Win 2003.Win
2k8 Vista, Win7
< Installation of various applications Software.
< Installation of Device Drivers & Hardware Components.
< Expert in managing windows XP, Vista, win7
< Server 2003,server 2k8
< Active Directory
< Active Directory Site and Services
< VPN, DAIL UP
< Terminal Services
< Disk and Device Management
< Antivirus
< Windows Mail (windows VISTA, Windows 7)
< Outlook express
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EMPLOYMENT RECITAL
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1. Mankind Pharma Ltd. As a Desktop Support Engineer.
JOB Responsibilities
< PC Tuning for Slow running Computer.
< Installation and Configuration of Application Software.
< Removal of Virus, Spyware and loading the Antivirus/Anti-Spyware
Software.
< Configuring Desktop Security to secure you from the attacks on the
Internet.
< Installation of device drivers for New Hardware and Plug-in Devices such
as Digital Camera, Phone etc.
< Data and Email Recovery.
< Setting up and troubleshooting problem related to LAN.
< Outlook expresses MS outlook configuration & Thunderbird.
< Installation & configuration of LAN (Win NT, Win 2000, 2003, 2008,
Win7).
< Trouble shooting and networking related problems.
< Troubleshooting & maintenance of PCs.
< Installation of Operating Systems Win98, Win XP, Win NT, Win 2000, Win
2003,2k8, win7.
< Installation of device drivers & hardware components.
< Configuration of Printer, Modem, Scanner.
< Assembling and disassembling: PC's storage devices and peripherals.
< Troubleshooting: RAM storage devices, input/output ports & devices.
< PC & printer maintenance and troubleshooting.
< Managing Quick Heal & Symantec Antivirus Server and Client.
Networking
< Managing Network Printer.
< Effectively managed WDS server as well as thin clients.
< Taking regular back up of server/database information & planning
efficient storage.
< Managing devices like hubs & switches & configuring wireless network.
< Installing, administering and maintaining various software
(applications/operating systems) and hardware devices in networked
environment.
< Network Cabling: With RJ45 (straight/cross connections).
< Remote connectivity & network security: At client-server systems.
< Managing network environment.
< Setting of small & medium sized networks with bus & star topology.
< Cabling & Crimping & Punching for systems, hubs, switches & routers.
< Topologies, Media Access methods.
< TCP/IP services, IP addressing & sub netting.
< DC, DHCP, DNS, WINS, IIS etc. installation & configuration.
Technical Support
< Troubleshooting problems pertaining to performance tuning, network
administration, application conflicts and system bugs.
< Addressing queries regarding the information system/software & extending
Remote support to the clients. Including maintenance of
hardware/software.
< Installation and maintenance of all software's.
< Manage and run windows update on Desktop.
< Remotely solve the problems by using Team Viewer, Ammyy Admin, Kaseya &
LogmeIn etc.
< Handling the Symantec Anti Virus to keep the desktop and server's virus
free.
< Providing support in solving the Hardware (Branded systems like: - Dell,
Lenovo, HP, IBM and Laptops) and Software problems.
< System support to Microsoft and other Software Programs.
< Installation: Antivirus software, Operating System and drivers.
< Troubleshoot SAP (System Application & Products) and Info ERP
(Enterprise Resource Planning) Problems.
< Microsoft Office Suite Installation & Troubleshooting.
< Managing & maintaining all Policies & Hardware on Kaseya management
software.
Modex International Securities Ltd. As a Technical support Engineer for
Jul.2010 to June 2012.
JOB Responsibilities
< Managing and administrating VSAT and Leased Line network
< Addressing queries regarding the information system/software & extending
Remote support to the clients including maintenance of
hardware/software.
< Installation and maintenance of all software's.
< Manage and run windows update on Desktop & Laptop.
< Remotely solve the problems by using Team Viewer & Ammyy Admin & Radmin.
< Handling the Quick Heal Anti Virus to keep the desktop and server's
virus free.
< Providing support in solving the Hardware (Branded systems like: - Dell,
Lenovo, HP and Laptops) and Software problems.
< System support to Microsoft and other Software Programs.
< Assembling and disassembling: PC's storage devices and peripherals.
< Troubleshooting: RAM storage devices, input/output ports & devices.
< Installation: Antivirus software, O.S. and drivers.
< PC & printer maintenance and troubleshooting.
< Connection of networking devices: Hubs, switches.
< Managing network environment.
< Managing local and Network Users & Group Policies.
< Networking with O. S.: Win2000/2003/XP, Win7.
< Remote connectivity & network security: At client-server system.
CURRICULUM PROJECT:
< Role : Junior Executive Network
< Platforms : Hardware & Network Skills.
< Project Title : Managing Active Directory,
Symantec & MacAfee Antivirus, WSUS.
< Platforms : Network Skills.
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ACADEMIAC
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< Pursuing MCA from SMU.
< Passed B.Sc. from Kanpur University.
< Passed 12th from U.P Board.
< Passed 10th from U.P Board.
Other Courses:
< Diploma in Computer Hardware and Networking from Jet King Yamuna Vihar
Delhi-53
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PERSONAL DOSSIER
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Date of Birth : 4th June 1988
Address : H.No.544 Dhara Wali Gali Sahibabad
Ghaziabad, PIN: - 201005
Languages Known : English and Hindi
Location Preference : Delhi NCR and Lucknow (Any Where India)
Contact this candidate