High School Technical Support

Matthew Johnson

Technical support for AT&T

CA

***************@*****.*** - 519-***-****

Excellent at advising customer services regarding which product is right for them to meet their needs.

Ability to quickly adapt computer skills to unique programs.

Able to keep inventory organized to meet the specifications of the employer in order to ease the shopping

experience of the customer.

Knowledgeable in using social media as a form of advertising ex. Facebook, Twitter and YouTube.

A strong working knowledge of modern and updated technology.

Adept at working through problems with customers to find a reasonable solution to ensure the customer is

satisfied.

Able to perform well during high stress situations.

WORK EXPERIENCE

Technical support for AT&T

Sutherland Global Services - September 2013 to May 2014

services for all of U.S.A

Assisted Techs in the field with common day issues to make sure installation of cx services were installed

correctly and working properly. worked server side of AT&T products.

Delivery Driver

Naples Pizza - Amherstburg, ON - October 2012 to December 2012

prepared food for customers and delivered the product to there house

Bonduelle Tecumseh Freezer Maintainer

Food Processing Plant - Tecumseh, ON - June 2011 to August 2012

Maintenance for the freezer, using industrial pressure washing equipment to clean equipment

Driver/Operator

Three Aces Enterprise (Seasonal) - Windsor, ON - February 2012 to April 2012

Transported schooling equipment between the schools. Drove company vehicle to and from job sites.

Williams Food Equipment Merchandiser

Home cooking equipment outlet - Windsor, ON - October 2011 to January 2012

Maintained constant knowledge of new and updated products to inform customers

Technical Stage Operator

Villanova Festival Theatre - Lasalle, ON - September 2009 to June 2011

Managed the crew of 7 sound and lighting technicians

Coordinated sound and light cues for productions

Grocery Clerk(Co-op)

Fresh Co - Windsor, ON - January 2011 to March 2011

Worked with up to 40 customers per hour to resolve issues find products and assist any other needs.

EDUCATION

Villanova High School

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