Customer Service Representative
Resume:
John H. Hart
Columbus, Ohio 43231
***********@*****.***
Summary of Qualifications
Self-motivated, results-driven problem solver who possesses excellent customer
service, marketing, negotiation and managerial skills.
Professional Experience
IQOR Columbus, Oh
Customer Service Representative/Dealer Support
Provide excellent support to MetroPcs customers and dealers
Setup customers accounts
Troubleshoot any and all related issues
Update and document customers account in a timely manner
CIT formerly Newcourt Financial Indianapolis, IN
Contracts Specialist
Study and review signed contracts to ensure all requirements have been met.
Negotiate with venders and sales representatives.
Provide support to sales representatives
Prepare and balance funding request.
Accurately input transactions into system for funding/booking.
Delivery Solutions of America Indianapolis, IN
Courier/Customer Service
Assist customers with ordering related supplies
Pick up and Deliver Samples to Lab
Pick up and Deliver Samples per specific route
CallTech Communications, LLC Indianapolis, IN
Tech Support
Provided Tech Support for Verizon DSL customers.
Diagnosed and resolved customers problems.
Westin Indianapolis, IN
Front Desk
Assist guest with checking-in and out.
Update log of available rooms.
Assist with making arrangements for dinning, etc.
EDUCATION
Crispus Attucks H.S. Indianapolis, IN
United States Army
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