Customer Sales Associate

Kiana Nichole Staton

**** * ********** **, **********, NC 27401 Phone: 910-***-**** Email: *****.********@*****.***

Objective To gain valuable work experience that will support educational and long-term career

goals

Education North Carolina Agricultural and Technical State University Greensboro, NC

B.A., Psychology, (Minor in Sociology) Cumulative GPA: 3.0 August 2009-May 2014

Professional Sheraton Four Seasons Hotel Greensboro, NC

Server March 2014-June 2014

• Served customer meals while maintaining the restaurant’s standards

• Handled cash and credit transactions with POS Register

• Resolved customer complaints in an effective manner

UNCG Bookstore Café Greensboro, NC

Barista January 2014-May 2014

• Served beverages while maintaining the café’s standards

• Handled cash and credit transactions with POS Register

• Resolved customer complaints in an effective manner

Habitat For Humanity For Greater Greensboro Greensboro,NC

Administrative Intern January 2013- May 6 2013

• Maintained files and Prepared faxes

• Typed documents for the organization in a timely manner

• Shadowed Family Services Department

• Answered Multi-line Phones

• Delivered Messages

J.C. Penney’s Greensboro, NC

Sales Associate September 2008- February 2009

• Ensured customer satisfaction

• Handled cash and credit transactions

• Ensured cleanliness of the establishment

• Resolved customer complaints in an effective manner

Joyce and Family Restaurant and Catering Greensboro, NC

Cashier July 2005- August 2011

• Ensure customer satisfaction

• Handled Cash and Credit transactions

• Ensured cleanliness of the establishment

Computer Skills Microsoft Powerpoint, Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft Access,

Activities Association of Black Psychologists (ABPsi) Greensboro, NC

September 2011-Present

Tau Beta Sigma National Honorary Band Sorority Inc. Greensboro,NC

Member, Theta Zeta Chapter of North Carolina A&T March 2013-Present

Greek Letter Council Greensboro, NC

Secretary (Executive Board) September 2013- Present

Volunteer

Activities Student Teaching Assistant for Cliffdale Elementary Fayetteville, NC

January-May 2009

Cleaning Toys at YMCA, Helper Greensboro, NC

December 2010 - Present

Awards and Dedicated Service Award, Miss Kappa Kappa Psi of the Iota Zeta Chapter of Kappa Kappa Psi National

Leadership Honorary Band Fraternity Inc 2010.,Member of Tau Beta Sigma National Honorary Band Sorority

Inc.,Academic Achievement Award

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