Customer Service Assistant

*** ****** **. **** ******** Brgy Central Quezon Avenue, Quezon City

Zayrah Abadiano

+639********* (Mobile) 02-4271145 (Home)

**************@*****.***

RESUME SUMMARY

Latest Position Credit Admin Assistant

Years(s) of Work Experience 9 years

Latest Job Function Clerical / Admin Staff

Latest Industry Sector Financial Services

Latest Career Level Middle

Highest Education Attained Degree

Authorized to work in Philippines Yes

Latest Salary PHP18,000

Expected salary PHP18,000, Negotiable

Availability Immediately Available

PERSONAL PARTICULARS

Gender Female

Age 30

Date of Birth 23-Feb-84

Nationality Philippines

Marital Status Married

Living Location Quezon City

Postal Code 1100

EXECUTIVE SUMMARY

With my 9 years of work experience in the financial services industry, I was able to develop my multi-tasking skills, keen attention to details, analytical and self-initiated strategies to

make my job easier and faster to accomplish delivering the results more than the expected.

I was able to build good business relationship with account holders, third party service providers by delivering quality service that they deserve.

EDUCATION

2000 - 2004

Far Eastern University Manila, Bachelor of Science in Commerce (major: Financial Accounting)

W ORK EXPERIENCE

Metropolitan Bank & Trust Company Jan / 2008 - May / 2013

PHP 18500

Credit Admin Assistant

Primary duty is to monitor the processing of car loan documents for registration to the Land Transportation Office.

Updating of client information using MS Excel database

Handling client inquiries, requests, follow up on pending requirements and other documentation concerns.

Monitoring the billing statement, ensuring proper reimbursement to service providers

Prepares monthly reports to the management concerning total booked accounts, pending requirement from car dealers and account

holders and problem accounts

United Coconut Planters Bank Aug / 2004 - Dec / 2007

PHP 10000

Reports Analyst

Prepares daily, weekly, monthly, quarterly, semi-annual and annual reports to the Bangko Sentral ng Pilipinas concerning Foreign Exchange

Transaction of the bank and other reports required by the BSP pertaining to Forex.

Prepares internal reports to management

PROFESSIONAL QUALIFICATIONS (OPTIONAL)

Civil Service Professional

Civil Service Commission, 2004

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