Hazel
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Summary
Dedicated and technically skilled business professional with a versatile
administrative support skill set developed through experience as a Program
Director/Recruiter and Healthcare Professional.
Excel in resolving employer challenges with innovative solutions, systems
and process improvements proven to increase efficiency, customer
satisfaction and the bottom line.
Offer EMR skills and expertise in the medical office inclusive of the
educational arena. Involving students in current events and remaining on
top of medical breakthroughs in their career of interest.
Key Characteristics
Results Oriented Analytical w/Big Picture Health & Wellness
Perspective Results Training
Teambuilding & Accounts Payable/Receivable Inventory Management
Supervision Expense Reduction
Staff Development & Business
Training Development/Negotiations
Experience
College of Health Care Professionals, Dallas, Texas
05/2013 to present
Medical Assisting Instructor
Responsible for general oversight, management, evaluation, and direction of
the Medical Assisting, Medical Administrative Programs and Medical faculty at
Everest College. Provide guidance and advising to students to facilitate
successful completion of the Medical Assisting program and maintain the
standards and procedures of the College for educational achievement and
instructional effectiveness. Work cooperatively with the Campus President,
Regional MA Director, and staff to adhere to national, state and local
regulatory rules and standards.
Results:
Developed efficiency-enhancing work flow/process improvements that made it
possible to accommodate increasing responsibilities necessitated by staff
reductions and student retention.
Organize and oversee the Medical Assisting Program Advisory Board and prepare
minutes.
Prepare departmental budget in collaboration with school administration and
submit for approval.
Managed attrition budget that meets and exceeds the company standards of 5%
Decreased office expenditures 15% by implementing needed controls on
UDS-SBI and Alta Colleges, Dallas, Texas
1999 to 2007
Medical Assisting -Asst Program Director,
Responsible for general oversight, management, evaluation, and direction of
the Medical Assisting, Medical Administrative Programs and Medical faculty.
Provide guidance and advising to students to facilitate successful
completion of the Medical Assisting program and maintain the standards and
procedures of the College for educational achievement and instructional
effectiveness. Work cooperatively with the Campus President, Regional MA
Director, and staff to adhere to national, state and local regulatory rules
and standards.
Results:
Developed efficiency-enhancing work flow/process improvements that made it
possible to accommodate increasing responsibilities necessitated by staff
reductions and student retention.
Organize and oversee the Medical Assisting Program Advisory Board and
prepare minutes.
Prepare departmental budget in collaboration with school administration and
submit for approval.
Managed attrition budget that meets and exceeds the company standards of 5%
Decreased office expenditures 15% by implementing needed controls on
stock/supplies and standardizing ordering procedures.
Created automated daily stats report that reduced inaccuracies and provided
management with an important decision-making tool for accreditation
purposes.
Manager/Medical Assisting Program Director
Responsible for general oversight, management, evaluation and direction of
the medical assisting program and faculty at Everest College. Provide
guidance and advising to students to facilitate successful completion of
the Medical Assisting program and maintain the standards and procedures of
the College for educational achievement and instructional effectiveness.
Works cooperatively with the Campus President, Regional MA Director, and
staff to adhere to national, state and local regulatory rules and
standards.
Results:
Developed efficiency-enhancing work flow/process improvements that made it
possible to accommodate increasing responsibilities necessitated by staff
reductions and student retention.
Organizes and oversees Medical Assisting Program Advisory Board and
prepares minutes.
Prepares departmental budget in collaboration with school administration
and submission for approval.
Managed attrition budget that meets and exceeds the company standards of 5%
Decreased office expenditures 15% by implementing needed controls on
stock/supplies and standardizing ordering procedures.
Leader in student retention and classroom management as an instructor as
well as conduct training sessions for instructors. I.e.: Training Session
on "Take This Job and Love It!"
12/2005 to 09/2006
Alta College, Dallas, Texas
Clinical Rotations Coordinator
Coordinate and assist students with Externship placement and job
opportunities. Market and develop externship sites with physician offices
and hospitals. Instructed Medical Admin-Clinical Assisting, MIBC, and
Pharmacology courses.
Evaluate each student's progress and attainment of training objectives
using a standardized assessment tool
Exceeded obtaining the required number of externship site visits. Evaluate
existing and potential extern facilities and their equipment in support of
programmatic needs. Facilitate communication between the Career Services
and Education Departments. Develop sufficient externship sites to support
the school's programs and the student population. Meet or exceed extern to
hire conversion standard. Serve as the campus liaison and primary point of
contact for all administrative matters pertaining to externship. Present
externship and Site Assignment workshops, maintain an attitude of
enthusiasm and willingness to cooperate with all department personnel.
Maintain confidentiality when working with student's records and outside
personnel. Assist with recruitment of Program Advisory Committee members.
Committed to student involvement in the community on various levels of
interest and interaction.
Results:
Helped to drive a 90% increase in customer satisfaction and Site placement
for students with local physicians
and hospitals.
Created automated daily stats report that reduced inaccuracies and provided
management with an important
decision-making tool for accreditation purposes.
Education
11-1988
Concorde Career College
Medical Assisting Diploma
OSHA, BBP, HIPAA & CPR CERTIFIED Updated
2013