Sales Customer Service

Cale Stewart

Sales and Marketing Manager *+ Years Experience

Hamilton, ON

********.****@*****.*** - 226-***-****

Become a valuable and long term member of your team, while enjoying my job every day. I wish to learn and

grow with your company as well as grow my own personal skills, gaining valuable experience.

WORK EXPERIENCE

Cold calling sales through door to door and telephone

Terra Nova Paving

Asphalt Maintenance and Repair

• Sales of residential and comercial service and installation

• Working with real estate agents and homeowners

• Cold calling sales through door to door and telephone

• Client service, re-booking and retention

• Price and quote jobs on the spot

Promotional Rep

Northern Provincial Grocers - Kitchener, ON - 2012 to 2013

Door to door solicitation and lead generation

• Worked individually and team based to achieve weekly office targerts

• Successfully maintained Top numbers in the company for 6 months

• Trained new and exsisting reps and employees on proper script delivery techniques and use of body language

• Helped to greatly increase office productivity and profitability

• Earned recognition for exceeding targets and exceptional skills

Sales and Marketing Manager/Team Manager

Ontario Consumers Home Services - Toronto, ON - 2010 to 2012

Managed a smaller office up to 15 employees

• Ran teams of reps, doing lead generation, slaes and closing

• Trained all new reps on proper sales and delivery techniques

• Wrote many of the training and sales scripts/pitches

• Signed 10yr contracts, closed on the spot, daily.

• Achieved or exceeded weekly and monthly sales targets

• Sold furnaces, air conditioners and waterheaters.

• Door to door sales/cold calling

Customer Billing, Service and Tech support, CSR

Transcom International Call Center - Owen Sound, ON - 2008 to 2010

Worked for Comcast Cable USA, largest telecom provider in north america, servicing over 110 million

customers

• Ran billing department, dealing with irate inboound customer calls

• Help to resolve problematic situations in a timely manner

• Customer service and retention

• Earned a CUDOS on first ever call in billing dept, for exceptional level of service and professionalism.

• Also worked Floor Support and in many other departments providing service and upselling support to other

reps

• Professional Sales and Marketing Manager

• 5+ years of professional experience

• Very successful

• Managed offices and teams

• Grew sales targets

EDUCATION

Georgian College - Owen Sound, ON

High School Diploma

West Hill Secondary School - Owen Sound, ON

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