Administrative Assistant Manager

Elizabeth Cacia

Sr. Administrative Support/Program Coordinator - Contractor

San Antonio, TX

**************@*****.*** - 210-***-****

Seeking a full time administrative assistant position that will utilize my skills and experience and which will also

provide me with the opportunity for growth and advancement.

WORK EXPERIENCE

Sr. Administrative Support/Program Coordinator - Contractor

USAA - San Antonio, TX - 2012 to 2014

Coordinate activities and information flow for Management Development School

• Program coordinator for new Leader classes

• Prepare and update reports, spreadsheets, compose emails, maintain high-volume calendaring

• Prioritize and organize work to ensure deadlines are met on multiple tasks

• Assist in various types of departmental projects

Office Administrator

Cornerstone Memorials - San Antonio, TX - 2007 to 2011

Prioritized daily workflow and direct administrative operations for a small office

• Interacted directly with customers to answer questions and resolve issues

• Answered all incoming phone calls

• Processed account receivables

• Composed routine emails and letters

• Tracked and followed-up on orders to ensure total customer satisfaction

• Increased overall company efficiency by organizing the existing filing system

Administrative Assistant

Dean Witter - Corte Madera, CA - 1993 to 1996

Provided direct administrative support to the Branch Manager and the Assistant Branch Manager

• Liaised between branch account executives and corporate headquarters

• Processed expense reports

• Drafted and distributed routine internal and external correspondence

• Organized company functions and events for 30-40 employees and coordinated meetings with clients

Human Resource Assistant

OPI International - Houston, TX - 1991 to 1993

Provided full secretarial support to the Human Resources Manager

• Organized and managed confidential personnel files

• Educated expatriate employees about HR policies and procedures

• Coordinated extensive travel arrangements for expatriate employees

• Scheduled interviews and conducted preliminary resume screenings

EDUCATION

Certificate

San Antonio College - San Antonio, TX

Associate of Applied Science in Business and Liberal Arts

College of Marin - Kentfield, CA

ADDITIONAL INFORMATION

-Relevant Skills-

• Extremely detail-oriented and organized

• Experience in high-volume calendar and messaging management

• Ability to work both independently and within a group dynamic

• Ensure the accurate completion of multiple tasks by strict deadlines

• Proficient in Microsoft Office Suite

• Excellent communication and interpersonal skills, experience handling confidential and sensitive information

Contact this candidate