High School Service

Donna Jenkins

Document Clerk, Excel U.S.A - Shintech La, LLC

Plaquemine, LA

******.*******@*******.*** - 225-***-****

To secure a rewarding position within an organization which would allow me to showcase my numerous skills

while being an asset within the organization

WORK EXPERIENCE

Document Clerk, Excel U.S.A

Shintech La, LLC - Plaquemine, LA - June 2010 to Present

responsible for the management and organization of inbound and outbound documents, whether by fax, courier

service or general intra-office procedures. Dispatching to various trucking companies

* responsible for creating, adjusting and maintaining filing systems within the office

* responsible for organizing documents and maintaining a working relationship with workers and contractors

Receiving Clerk

Jm Test Systems - Baton Rouge, LA

Responsibilities

Checking calibration equipment out. servicing various companies. Dealing hands on with clients and

customers. Working as a team in a very high paced environment. Answering calls addressing customers

questions and concerns. Bringing equipment to be calibrated in lab.

Accomplishments

Organized procedures and made changes to help things flow more efficiently. Helped to meet goals and reach

deadlines faster.

Skills Used

My ability to work under pressure and practice safe work ethics.

Customer Care Representative

Convergys Corporation - Baton Rouge, LA - October 2009 to June 2010

Served customers by providing product and service information; resolving product and service problems

* Answered in bound calls in a call center

* Maintained accurate records of calls and worked expeditiously to resolve customer complaints

Safety Clerk

Turner Industries, LLC - Lake Charles, LA - August 2007 to May 2009

Provided clerical and general support to the Safety Coordinator in the Safety Department

* Created safety packets for new hire orientation

* Coordinated and organized safety meetings

* Processed payroll for over 1800 employees

Collections Manager

Check Into Cash - Plaquemine, LA - October 2006 to August 2007

Managed and collected on all accounts, including delinquent accounts

* Responsible for making daily deposits and keeping accurate records

* Responsible for marketing company product to consumers

EDUCATION

High School Diploma

Brusly High School - Brusly, LA

August 1995 to May 1999

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