Manager Customer

Location:

Posted:

July 08, 2014

YEN NGUYEN

********@*****.***

- ENTRY LEVEL IN FINANCE AND ACCOUNTING-

Qualification

• Hardworking, persistent, accountable, and strong on follow-up

• Excellent in interpersonal, planning and communication skills, strong on analytical ability

and decision making

• Willing to learn and grow, passionate about achieving challenges

• Proficient computer skills –application related to MS Office and the Internet network

• Knowledgeable in QuickBooks, Microsoft Dynamics, Peach Tree, Vlook-up, Pivot table

• Bachelor degree in Finance,as well as, a minor in Accounting

• Bilingual and literate in English and Vietnamese

Education

C.T. Bauer College of Business University of Houston August 2011- December 2013

• Bachelor of Business Administration in Finance

• Minor in Accounting

• GPA: 3.84

Houston Community College August 2008- December 2010

• Business Associate Degree

• GPA: 3.72

Honors and Awards

Selected to Dean’s list nearly every semester

Member of Phi Theta Kappa honor society

Phi Theta Kappa Scholarship

Experience

Manager

Six Ping Bakery, Houston, TX December 2009- January 2011

• Trained new-coming staffs to provide excellent customer services to guests

• Ensured accuracy of cash register up to $3000 balance everyday

• Processed customer support issues and phone orders

• Purchased and controlled inventory with attention to budget guidelines

• Handled the accurate and timely processing of payment invoices from suppliers

Assistant Manager

Thai House restaurant, Houston, TX October 2011- Present

• Prepare checks and process customer payments

• Handle customer complaints, ensured 100% guest satisfaction

• Responsible for closing customer payments and prepare daily-closing reports for manager

• Responsible for shift schedules and purchase orders for inventory

• Accept, verify, and record suppliers’ invoices into system