Administrative Assistant Customer Service

SHELLEY FLOWERS

Katy, TX ***** H: 281-***-**** C: 832-***-****

*******.*******@*****.***

Summary[pic]

Resourceful self-starter with strong administrative and

accounting experience

Software Skills

[pic]

Microsoft Office Suite QuicKBooks

Time Slips Advanced Excel

Oracle MAS 90

RSCCC Practice Management

Highlights[pic]

. Conceived and implemented a database for tracking Presenters and

training attendees

. Initiated and established an e-mail notification system of

statewide training opportunities

. Planned and coordinated over fifty statewide training sessions in

three years

Professional Experience

[pic]

Administrative Assistant Jun 2011 to Jan 2012

St. Mark's United Methodist Church - Houston, TX - Contract Position

Created weekly and monthly reports and presentations.

Improved communication efficiency as primary liaison between church

and congregation.

Created spreadsheets to improve inventory management and reporting

accuracy.

Personal Assistant to Pastor.

Data Entry Clerk Apr 2011 to Jun 2011

Houston International Insurance Group - Houston, TX- Contract Position

Verified company controls were in compliance with established policies

by auditing states' surplus line taxes.

Provided assistance to accounting department by reconciling daily

receivables, printing invoices and providing customer service.

Administrative Assistant Tax Jan 2011 to Mar 2011

Margolis Phipps & Wright - Houston, TX- Contract Position

Processed tax returns by preparing transmittal and instruction

letters, printing appropriate forms and preparing for signature by

Partner.

Provided accounting and administrative assistance to an assigned team

of accounting professionals.

Professional Experience

[pic]

Business Office Assistant Aug 2009 to Jun 2010

West Houston Charter School - Katy, TX

Updated student accounts and information on a daily basis.

Created spreadsheets to improve inventory management and reporting

accuracy.

Coordinated approval processes of all accounts payable invoices.

Researched and resolved billing and invoice problems.

Promotion included additional responsibilities of payroll, accounts

payable and human resources.

Administrative Assistant Dec 2008 to Aug 2009

Kenneth D. Eichner, P.C. - Houston, TX

Organized files, developed spreadsheets, faxed reports and scanned

documents.

Managed the day-to-day calendar for the company's President.

Received and screened a high volume of internal and external

communications, including email and mail.

Managed daily office operations and maintenance of equipment.

Assembled financial statements and tax returns, aided in the

completion of billing and maintained supplies.

Administrative Assistant July 2006 to May 2008

Somerville & Company - Huntington, WV

Coordinated approval processes of all accounts payable invoices.

Coded the general ledger and processed vendor invoice payments.

Balanced batch summary reports for verification and approval.

Ran the bi-weekly payroll process.

Owner Jun 2000 to May 2006

Dwight's West End - Huntington, W V

Optimized profits by controlling food, beverage and labor costs on a

daily basis.

Consistently maintained high levels of cleanliness, organization,

storage, and sanitation of food

and beverage products to ensure quality.

Managed accounts payable, accounts receivable and payroll.

Counseled and disciplined staff when necessary.

Increased weekly revenue by 25% percent.

Administrative Assistant Aug 1993 to May 2000

River Valley Child Development Services - Huntington, W V

Drafted meeting agendas, supplied advance materials and executed

follow-up for meetings and conferences.

Handled all media and public relations.

Planned meetings and prepared conference rooms.

Created weekly and monthly reports and presentations.

Education[pic]

Houston Community College - Houston, TX Aug 2012 to

Mar 2014

Enrolled in Radiography Program at Coleman College for Health Sciences

Marshall University - Huntington, W V

Computer Science

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

[pic]

Contact this candidate