Senior Systems Administrator

REGINALD GRIER

* **.***.**** ********.Grier @gmail .com 6 105 Belwood St, Distric t Heights, MD, 20747

Summary

Senior level s ystems administrator

Proven track record for delivering viable server i nfrastructure solutions to Government clien ts

Hardware ex perience: HP and Dell servers and workstations, NetAPP SANs, Cisco 4 948, 3560 catalyst switches,

various network appliances

Software experience: WIN 98/2K/XP/Vista/7/2K3 -2K12 Server, Oracle 8i -11g, Active Directory, MS Office 2k-2k10,

Exchange5.5 -2k10, Bla ckberry server 4.1, SMS 2.0 2003, SCCM, SCOM, VMware (ESX) virtual center, Hyena 3.0,

Citrix, Symantec Antivirus, McAfee Antivirus, Magic TSD, Remedy 7.0, Siebel 7, Whatsup Gold, Lumension, HP

Openview, Symantec BackupExec

Active TS Clearance (DoD) / DHS cleared

1 4 + years of IT experience

Certifications

Oracle 8i DBA Certification

MCSA- W 2k3 Server and AD Certification .

Certificate in Project Management from US Department of State

Experience

Department of Homeland Security – Sr Applications/DBA Engineer (KForce) 4 /11 – Present

Responsible for providing technical expertise in designing a n efficient and cost effective s olution for Oracle-based

data systems.

Submit in depth summaries of Production builds (RFCs) of database groomi ng, system changes, and application

r ollouts / upgrades

W hen necessary, work in concert with software and hardware vendors for problem resolution

Liaison with CIC to stand up bridge calls within the 5 minute response to possible outages within the Service Level

Agreement to quickly resolve any issues related to supported Applications

Participated in the design, maintenance, enhancement, coding, and administration of relational databases

Monitor and routinely check supported Applications for accessibility an d functionality

Daily duties included the design of data dictionaries, database structure and layout, installing, upgrading, a nd

managing database applications

Analyze system logs and identify potential issues with environments or production submissions

W ork collaboratively with System Administrator Project Managers to set scope for database expansion

i nfrastructure, and develop standard operating procedure for enhancement implementation

RDG MultiMedia – Senior Systems Engineer Consultant ( Various Clients ) 4 /09 – Present

Client base includes Kornerstone Productions, Ward 5 DC City Council, Archbishop Carroll High school, United

States African Development Foundation, and Global Trade Group

Provided expertise knowledge in migrating complex Microsoft Exchange enterprise environments

Monitor, assess, and report on network and server bandwidth and resource utilization networks using Whatsup

Gold, Lumension, Ironport, Backupexec, and the CUCM system

Provided extensive experience in Active Directory Services 2003 and ADDS, ADFS, ADCS & ADLDS of 2008 with

s trong Troubleshooting experience

Created i mages, GPO’s and registry settings before migrating users from Windows XP to Windows 7 workstations

Lead the Migration project of Exchange server s from 2 007 to 2010

Provided a dministration and engineering support for all messaging related pro jects such a s implementing new

s ystems and processes

Ensure integrity and availability of data through continuous assessment of data backup operations

Responsible for maintenance of Windows OS, Server hardware, and firmware

Coordinated with vendor support contracts for hardware, software, connectivity, hosting i ssues/request.

Provide Tier 2 Operational support for UNIX systems

Supported implemented and Administration of AD Group policies & Group policy preferences in W2k3 and W2k8

Provide ongoing review of capacity requirements in order to align with budget planning

Provided technical expertise and guidance, networking and operating system expertise, and pr oject management

Configured and administered High Availability environment for Exchange services

Provided expert assistance in troubleshooting technical issues related to s erver products, a pplications, a nd

databases.

Department of Justice – Senio r Systems Engineer (BAE Systems .) 4 /09 – 6 /10

Lead engineer on deployment project in which the team designed upgrades of over 100 servers that provide d

various services such as Active Directory, Database, Network, and applications

Provided hands -on experience leading all stages of system design and integration efforts, including requirements

definition, testing, and deployment s upport of JCON2A Project

Supported i mplementation base server builds by installing, configuring and maintaini ng Windows operating

s ystems using Ghost products

Provided expert assistance in troubleshooting technical issues related to s erver products, a pplications, a nd

databases.

Prepared I mplementation documents, Test Plans and Deployment Guides for relevant tech nologies using systems

development life cycle (SDLC) management concepts

I ntegrated processes and procedures into Field Office Deployment Guides using the Information Technology

Library Infrastructure Library (ITIL).

Assisted with the Deployment Cisco 650 9, 450 7, 4948 and 3560 multilayer switches as well as 3845 and 2821

r outers

I mplemented Software Distribution, Inventory, Installation, patch management via WSUS/SCCM

Responsible for creation of Packaging for vendor -provided desktop software that will be deployed via SCCM

Performed key C&A activities i ncluding such as: review Security Documentation (System Security Plan, Contingency

Plan, Configuration Management Plan, System Boundaries, etc) in support JCON2A Project

Facilitated the Implementation and ro ll out of 150 Servers and 600 workstation in Headquarters and remote field

s ites

Responsible for the Configuration and management of AD, DHCP, and DNS services

Provided s cripts to migrate user data from old desktop to NAS/ new workstation during workstation r ollout

r esponsible for implementation and maintenance of Microsoft Server, Microsoft Exchange, VMware and Citrix

Department of Commerce – Senior Systems Administra tor ( Apex Systems ) 8 /07 – 3 /0 9

Respons ible for daily administration of Headquarters and 100+ international sites

Perform routine audits of critical infrastructure to ensure that best practices are adhered to and develop

r emediation s teps to correct if necessary

Coordinate with IT staff to supp ort the requirements of website developers, database administrators,

programmers, LAN / WAN technologies, outside consultants and external providers

Perform software development/scripting support within the Window's 2003 a nd Exchange 2003 enterprise

s ystems

Provide expertise knowledge of AD (Active Directory) principles such as OU structures, GPO management and

s ecurity delegation models.

Effectively follow change management guidelines for all the changes made to the production and pre -production

s ystems.

Monitored progress of pushes thru dashboards and remote tools.

Provided On call support for troubleshooting or pre-planned maintenance on production systems.

Configured and Implemented the new relocation of NMCI’s network supporting 300+ users

Load and deploy new servers

Participate during quarterly patching cycle on Windows systems

Created documentation of procedures used for server administration

Administering Blackberry Servers and handhelds

.

Department of Defense – Senio r System Administrator (P ESystems ) 1 /05 –2/06

Maintain optimal network operation and performance.

Upgraded fromW2k to XP and W2k to W2k3, evaluate and install patches, resolve hardware and software relate d

problems while performing system backups and recovery.

Administer customer accounts as well as network peripherals (PC, printer, etc.).

Maintain data files and monitor system configuration to ensure data integrity.

Relocated users/ datacenter from the o ne building into another.

Troubleshoot and resolve missed and failed Netbackup backups

provides technical tier III/IV support, documentation support and troubleshooting to military branch specific -

c ustomized system enterprise applications

Department of Defense – Network Admin istrato r (Titan Corp) 1 /05 -8/06

Provide administration and troubleshooting support for 10,000+ customers

Troubleshoot access and modify network permissions using Net IQ DRA and EA

Create work instructions and SOP’s for the AFPCA team. Including instruction on requesting and verifying the

proper information for processing access to the network.

I ndependently performed intermediate second level operating system troubles hooting, including the resolution of

over utilization, LAN connectivity, memory resource allocation, and hard drive access issues. .

Handle remote server and customer support via SMS and NetIQ.

Provides regular status reports of team projects to members o f management.

.

Department of State – Classified LAN Administrator (Multimax Inc) 5 /01 – 2 /04

Res ponsible for the sole administration of a classified system containing 50+ users which included modifying

Exchange settings and granting permission

Provide remediation based on risk (High, moderate, or low) and State Department Diplomatic Security Guideli nes

(12 FAM).

Scanned test system with NAV and Internet Security Scanner for well -known network vulnerabilities and malicious

c oding.

Load new software onto test replica of the live network and scanning to ensure that no changes are made to the

port settings or windows configurations once the program is running.

Assess systems risk based on vulnerabilities using the Nmap and BTK programs.

Scan block segments of the network(s) for vulnerabilities/ systems analysis on windows NT4 and windows 2k

s erver/client.

Manage, maintain, and monitor daily backup tapes and logs using the backup express and arcserve applications.

Provide Level 2 Help Desk/Desktop Technical Support

Provide LAN server and client administration for 3 networks (PD, OPEN, and CLASSNET) based o n Novell 4.11, NT4,

a nd W2K.

Assist Sr. Administrator with configuration of backup and archival system on PDNET.

Produce CAT-5 patch cables/w RJ-45 boots and punch down patch panels.

Migrated s ystems from NT to 2K.

EDUCATION

8/98- Present CIS coursework, Prince George's Community College, Largo, MD.

9/01- 10/01 Oracle 8i training, Bethesda, MD.

5/01- 5/02 Apprenticed as LAN administrator for networks based on Novell 4.11 and Win NT4; server

and client.

References

Darlene Young, ISSO, US Dept. o f State (202) 203- 7533

Shawn Hopson, Acting Office Director, US Dept. of State (202) 203 - 7346

Deborah Johnson, Systems Administrator, US Dept. of State (202) 203 - 7530

Contact this candidate