Customer Service Sales
Resume:
Marcus D. Hill
P.O. Box ***, Union City, GA *****, Phone: 770-***-****, Email:
***********@***.***
Objective Obtaining a career that will motivate different scales of
business which offers mobility, detailed oriented skills and
proficiency in investment cliental.
Experience General Manager Sept 2012-Present
TMX Finance, East Point, Georgia
* Overseeing and Managing all store operations to ensure that
sales transactions, customer payments and collection activities
are properly performed in accordance with the Company's
operations procedures and all applicable laws
* Increase store profitability through customer relationship
development, community involvement, marketing, soliciting new
business sources, employee training and managing all store
operating expenses
* Coach, lead and develop all team members for the store to
maximize their performance potential
* Direct, prioritize, delegate and supervise the work of all store
employees
* Determine and/or approve loan values based off of a
comprehensive vehicle appraisal
* Interview and hire qualified candidates for position openings as
well as train and retain current staff on company policies and
operational procedures
* Prepare and analyze daily, monthly and other company reports and
communicate information necessary to various levels of
management
* Consumer loan underwriting verification of employment history,
salary, borrower's credit history and financial statements
Store-Manager Oct 2007~May
2012
RaceTrac, Riverdale, Georgia
* Managing the sales, guest service, and accounting functions for
the store.
* Providing associates with necessary supervision and development,
and maintaining positive relationships with vendors.
* Prioritizes and executes Store Operations internal and external
to protect company assets, maintains the store's organization,
appearance.
* Principles and processes for providing customer and personal
services.
* Motivating, developing, and directing associates as they work,
identifying the best people for the job.
* Maintain food and equipment inventories, and keep
inventory records
* Principles and methods for showing, promoting, and selling
products or services. This includes marketing strategy and
tactics, product demonstration, sales techniques, and sales
control systems.
Owner/ CEO
April 2004~ Present
Deja Blue Rental Properties & Investment LLC, Atlanta,
Georgia
* Investment experience that involved financial and economic
analysis, portfolio management, and securities trading
* Ability to evaluate, interpret, and assess current and projected
economic and money market conditions
* Achieve the highest earnings on investment consistent with
acceptable risk; negotiate purchase and sales of investment
instruments at the most favorable prices draw logical
conclusions and make sound recommendations; write and speak
clearly and concisely and make oral presentations
* Negotiates agreements for the purchase, sale, rental, lease, and
use of real property; conducts buying or selling of commercial
property and its improvements to prepare cost estimates
* Read and understand legal descriptions, engineering drawings,
property maps, and the various legal documents used in right-of-
way and real property actions; establish and maintain effective
relationships with subordinates, colleagues, customers, property
owners and the public; represent the company with tact and
diplomacy
* Examines and interprets information contained in engineering
plans, property maps, legal descriptions, and preliminary title
reports for the purpose of buying, selling, or leasing real
property or property rights for public use
Vice President
April 2003~May 2007 D.E.R.M Hill Construction LLC, Bowdon,
Georgia
* Plan, direct, coordinate, or budget, usually through Senior
President, activities concerned with the construction and
maintenance of structures, facilities, and systems
* Participate in the conceptual development of a construction
project and oversee its organization, scheduling, and
implementation.
Flight Coordinator
March 2001~March 2006 LSG Sky Chefs, East Point, Georgia
* Assured quality and quantity in the area of customer service, by
preparing, delivering and stocking meals for various airlines
(United, Lufthansa, World, Aero Mexico, US Air, Frontier and
several charter flights) in a safe, secure and sanitized manner
* Researched and provided technical information to airline
employees/clients
* Utilized problem solving skills when emergencies arise (delayed
and backed -up flights)
* Ensures nutritional value of meals served and compliance with
state health regulations as required
* Coordinated technical and background information and advised
supervisor of all request in a timely manner
* Increasingly responsible experience in preparing, cooking, and
delivering food in large quantities, including one year
leadworker experience
* Upheld Valid Class C Driver's License in combination to
experience, education and skills needed
Driver Jan 2001~March
2001
LSG Sky Chefs, Arlington, Texas
* Assured quality and quantity in the area of customer service, by
preparing, delivering and stocking meals for various airlines
(United, Lufthansa, World, Aero Mexico, US Air, Frontier and
several charter flights) in a safe, secure and sanitized manner
* Researched and provided technical information to airline
employees/clients
* Problem solving skills when emergencies arise (delayed and
backed -up flights)
* Operated 16 & 20 Ft Box Trucks in safe and efficient manner.
* Coordinated technical and background information and advised
supervisor of all request in a timely manner
* Established deadlines and priorities for serving of backed -up
flights due to delays
* Upheld Class C Driver's License in combination to experience,
education and skills needed
Education Career Development Center, London, Kentucky
Oct. 2000
Major: Real Estate Principles and Practices
Eastern Wayne High School
May 2000
High School Diploma
Georgia Industrial Loan Association Feb
2013
G.I.L.A Certified
Reference Upon request
Contact this candidate