Engineer Technical Support

SUDHIR PANDEY CONTACT NO : 980-***-****

:835-***-****

Email Address- **********@*****.***

Aspiring to scale heights in System Administration / Networking / Technical Support with an organisation of high reports

Scholastics

10+2 FROM U.P BOARD

BA FROM VBS UNIVERSITY JAUNPUR

A+ HARDWARE

N+ NETWORKING

DCA DIPLOMA IN COMPUTER APPLICATION

Professional Training

MCSE - Microsoft Certified System Engineer on Window Server 2003

CCNA - Cisco Certified Network Administrator

Red hat Installation

Knowledge Purview

Technical Expertise

Loading IOS image from various sources.

Creating site-to-site VPNs by using routers and firewalls.

Looking after:-

o Protocols TCP / IP, etc.

o Sub - netting and super netting.

o Configuration of CISCO switches.

o STP, VLANs, Intervlan communication

Additional Skills

Assembling & maintenance of computer systems.

Handling installation and configuration of:-

o Microsoft Windows 9x, Windows Me, Windows XP, Windows 2000 and Windows 2003 Server.

o All types of hardware and software.

Cisco Catalyst Switches

Installing Cisco IOS.

Configuring LANs and V-LANs & STP.

Inter V-LAN Routing.

WAN Technologies

Configuring PPP and Frame Relay.

Microsoft Network

Networking Essentials, Topologies, Protocols, OSI layers, Transmission media of LAN & WAN technologies.

Peer to Peer Networking.

Server Client Networking

Troubleshooting of network with setting up of User A/c,Group management, profiles, rights,Active Directory Services,DNS, DHCP, Connecting to INTERNET with different method including VPN setup or NAT Setup, RIS Server, RAS SERVER,ACL LISTS, Certificate services for secure SSL Service, Radius Server for secure logging .

All of above and more that I can do in any window environment.

IT Skills:

Diploma holder in COMPUTER HARDWARE & NETWORKING PROFESSIONAL from IIHT Patiala (Punjab )

Experience : 1 year Network Faculty, IIHT PATIALA CENTRE (As Trainer)

• Experience : 6 Month in Aegis BPO Outbound Process at gurgaon ( As Executive)

• 8 Month in Polaris BPO Inbound Process at delhi( As Executive)

Personal Profile

Father’s name : Mr. T.T Pandey

D.O.B : 05-06-1990

Marital status : Single.

Sex : Male.

Nationality : Indian.

Language known : English, Hindi,

Hobbies : Music, Reading books, written electrical works

Address : VILL-Mahakar pur Post.-Saryan (Garwar )Dist.- Ballia U.P

DATE

SUDHIR PANDEY

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