Customer Service High School

Hazel Laughlin

Work

Experience ****-Present Dixie Belle Textiles, Inc.

Gibsonville, NC

Payroll Clerk

Process payroll for hourly and production employees

Create and update excel spreadsheets for payroll and cost

accounting

Garnishments for loans, taxes, etc

Run and balance quarterly and yearly reports

Print and mail W2's, print UCC128 shipping labels, process

paper work for Mexico shipments, process online advance

shipping notices, fill in for billing department and

reception due to illness or vacation, take orders over the

internet and process orders for shipment, print postage

labels

2005-2006 MC Management

Burlington, NC

Call Center

Set up and maintain customer files

Process and track orders

Verify debit and credit cards

2003-2004 Curtis Media, Inc. Burlington, NC

Radio Traffic Manager

Billing for client services and scheduling of radio

advertisements

Posting of payments and reconciling accounts

Reception duties, receive in person payments, and make bank

deposits

2000-2002 Brown Wooten Mills, Inc. Burlington, NC

Accounts Payable Clerk

Coding, processing, and keying of invoices

Extensive customer service and vendor contact

Received performance-based raises

1998-2000 LabCorp, Inc. Burlington, NC

Accounts Payable Clerk

Data-entry of invoices for payment

Reconciliation of accounts

Top performer for duration of employment

1993-1998 Housecalls Home Health Care Liberty, NC

Payroll & Accounts Payable Manager

Data entry of patient visitation by medical staff for

payroll and billing purposes

Supported agency director in implementation of computer

system modifications

Awarded numerous performance-based raises and bonuses

1979-1992 General Electric Company Mebane, NC

Computer/Data Entry Operator

Processed accounts payable, payroll, journal entries, and

new requisitions

Performed system back-ups, restores, and data transmissions

Assisted in designing of order-entry system

Participated in Cost Improvement Program with significant

money saving results

Received Quality Awareness Award for exemplary performance

Education Western Alamance High School Elon, NC

High School Diploma

Alamance Community College Haw River, NC

Keypunch Course

H&R Block Burlington, NC

Income tax course

Recommended for immediate employment

Software AS400, Microsoft Office (Word, Excel, Access), DOS,

Experience WordPerfect, WordStar, Delta Flex, SAP, Quickbooks

2205 N NC Hwy 87, Elon NC 27244 Phone: 336-***-****

Email: **********@***.***

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