Network Administrator
Resume:
EDWARD JACKSON
***** ********* *****, **** *****, Texas 76140
*************@*****.***
NETWORK ADMINISTRATOR/ ENGINEER
Network Infrastructure - Systems Installation, Configuration, and Administration - Network Design and Troubleshooting - Quality
Control/Assurance - Process Improvement - Project Planning and Implementation
Staff Training and Development - Team Building
QUALIFICATIONS PROFILE
Detail-oriented, performance-driven, and accomplished professional with over 20 years of in-depth experience in administration and
configuration of network infrastructure as well as Cisco routers, switches, firewalls, and wireless systems. Known for competency in
providing support in diverse areas ranging from the network infrastructure environment down to the desktop. Efficient at working within
multiple environments including Microsoft, Cisco, EMC, and CommVault. Adept at diagnosing complex problems and consistently delivering
effective solutions. Armed with strong communication, multitasking, organizational, and interpersonal skills. Willing to travel.
TECHNICAL PROFICIENCY
Hardware: IBM Compaq, HP and Dell servers racks and desktops Cisco Routers (2600, 2800, 3800, 3900) Switches (Cisco 6509, 2960,
3750, 3560, and 9124) Spectra Logic tape libraries Dell LTO tape libraries HP LaserJet Printers Wireless (Cisco 1231, 1242, 3502i,
and 3702i Access Points) Wide Area Application Services (WAAS) (Cisco Wave 274, 574, 674, and 594) Firewalls (Cisco 5505, 5510, and 5520)
EMC SAN’s VNX 5500 and CX4-120
Software: Simpana CommVault Windows Server 2003 and 2008 Windows 7 Professional Windows XP Professional Microsoft Exchange 2003
VMware (vSphere) Symantec Backup Exec Microsoft Office 2003, 2010, and 2013 Microsoft Lync 2010 and 2013 McAfee Antivirus Cisco
WAAS Central Manager Cisco ASDM
Networks/ Protocols: LAN/WAN TCP/IP Active Directory WINS DNS DHCP SMTP FTP VPN MPLS BGP OSPF Ethernet Fiber
PROFESSIONAL EXPERIENCE
AIR DISTRIBUTION TECHNOLOGIES, INC. (PARENT COMPANY TO AIR SYSTEM COMPONENTS) - RICHARDSON, TX
Senior Network Engineer Jun 2003–Present
- Manage the development and deletion of LUNS, NFS Shares, RAID Pools, RAID Groups, Storage Groups, host connectivity, and
configuration through fiber channel adapters.
- Supervise the installation and configuration of EMC SAN connectivity software on Windows and Linux servers as well as EMC ESRS
Gateway and EMC monitoring and reporting software.
- Coordinate with EMC support with regard to SAN flair code upgrades and performance troubleshooting.
- Provide expert oversight to the configuration of Windows Server 2003 and 2008 domains as well as domain user, group, and computer
accounts and group policies.
- Consistently provided end-user support to users with LAN connectivity issues, network account issues, network printing, and wireless
connectivity issues.
- Performed Cisco IOS upgrades as well as hardware troubleshooting and replacements.
- Oversee the configuration of Cisco fiber switches in administering fiber channel connectivity between Windows and Linux servers,
Spectra Logic tape library, and EMC SAN’s.
- Processed the overall configuration of remote site firewalls for sites primary internet connectivity using T1, DSL and cable modem
business internet circuits as well as site-to-site VPN tunnels between remote sites and corporate office for remote site connectivity in case
the remote sites primary MPLS circuit goes down.
- Hold responsibility in monitoring and troubleshooting enterprise WAN MPLS and backup circuits for all corporate and remote sites.
KEY HIGHLIGHTS:
- Administered the migration of company network from Novell Netware 5 to Microsoft Windows Server 2003 Active Directory which included
approximately 20 servers and 1500 users.
- Expertly regulated the transition of the enterprise email environment from Novell GroupWise to Microsoft Exchange 2003.
- Led the implementation of an enterprise-wide Cisco wireless infrastructure enabling the centralized administration of wireless
connectivity within corporate offices and about 60 remote sites.
- Developed and implemented enterprise backup solution through Simpana CommVault which allowed centralized management of the backup
environments of corporate locations within Richardson, Texas; Grand Rapids, Michigan; and Grandview, Missouri.
- Made substantial contribution to the migration of enterprise WAN MPLS circuits to AT&T managed MPLS circuits.
EARLIER CAREER
VOLT TECHNICAL SERVICES – FORT WORTH, TX
PC Support Technician – Lockheed Martin
- Rendered key contribution to the delivery of on-site PC support at Lockheed Martin to more than 10,000 users utilizing Windows 98, NT
4 Workstation, and 2000.
CHOICE SOLUTIONS – BEDFORD, TX (1996–2002)
ACQUISITIONED BY CONVERGENT COMMUNICATIONS (1996–1999)
Systems Engineer
- Directed the successful installation of Microsoft Exchange 5.X within a multi-site environment.
- Acquired extensive experience in MS. NET.
RWA, INC. – HURST, TX
Network Engineer
- Played an integral role in the installation of GroupWise E-mail systems within a multiple-domain environment through the use of both
TCP/IP and IPX/SPX configurations.
ENTRE COMPUTER CENTER – FORT WORTH, TX
Customer Engineer
- Spearheaded the application of various Compaq warranty and repair work for major customer throughout Dallas and Fort Worth areas.
TANDY ELECTRONICS - FORT WORTH, TX
Engineering Technician
- Exemplified expertise in administering component-level evaluation and testing of new product lines as well as troubleshooting and
repairing of existing systems.
EDUCATION AND CREDENTIALS
Computer Technology Diploma Bryan Institute - Arlington, TX
Microsoft Certified Systems Engineer (MCSE) - Windows Server NT
Microsoft Certified Professional (MCP) - Windows Server 2003
Cisco Certified Network Associate (CCNA)
Certified Novell Engineer (CNE)
AFFILIATION
Triangle Consultants Engineers City of Lewisville (Contract) – Lewisville, TX
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