Customer Service Medical Assistant
Resume:
Gail Lovett
**** **** *** ******, ********, NY **223
Phone: 917-***-**** E-Mail: *********@*****.***
Objective:
To obtain a position that will utilize and demonstrate my reliability,
dedication and experience.
Experience:
Comprehensive Pediatrics Brooklyn, New York November 2012 -
June 2014
Medical Receptionist
Front desk, answering phones, customer service, making appointments,
collection of copays, managed mail, deliveries/packages, lab results,
doctors' messages, school forms, camp forms, and called in prescriptions to
pharmacy. Knowledge of EMR, processing referrals and checking insurance
eligibility.
North Brunswick Pediatrics Old Bridge, New Jersey
May 2008 - February 2012
Medical Receptionist/Medical Assistant
Front desk, answering phones, customer service, making appointments,
collection of copays, managed mail, deliveries/packages, lab results,
doctors' messages, school forms, camp forms, and called in prescriptions to
pharmacy. Assisted doctors, patient prep, height & weight, growth-charted,
and prepared vaccines, (drawing up shots).Lab tests, performed throat
cultures, rapid strep test, Influenza rapid test, urinalysis, urine
cultures. and finger sticks.
Dr. Robert Adler Pediatrician Brooklyn, New York
October 2001 - September 2006
Medical Assistant/Receptionist
Assisted doctors, prepped patients, and performed lab duties. Hands-on
medical assistant training with multiple doctors. Prepping patients, height
& weight, growth-charted, vaccine prep, (drawing up shots). Performed lab
tests, throat cultures, and plated them for overnight incubation, rapid
strep test, urinalysis, urine cultures, finger sticks (CBC, Hemoglobin)
were done at the office and run in our lab. Processed all lab work in the
computer and was picked up by (Quest, Lab Corp or Bio Reference) labs.
Called pharmacies for patients' medications, and customer service.
Schulman's Medical Group Brooklyn, NY Healthcare Services June
1997 - August 2001
Medical Receptionist
Assisted doctors, prepped patients, and performed lab duties. Hands-on
medical assistant training with multiple doctors. Prepping patients, height
& weight, growth-charted, vaccine prep, (drawing up shots). Performed lab
tests, throat cultures, and plated them for overnight incubation, rapid
strep test, urinalysis, urine cultures, finger sticks (CBC, Hemoglobin)
were done at the office and run in our lab. Processed all lab work in the
computer and was picked up by (Quest, Lab Corp or Bio Reference) labs.
Called pharmacies for patients' medications and customer service.
Education: Franklin D. Roosevelt High School, Brooklyn, NY
September 1981 - June 1985
Skills: Many years of customer service experience via in-person and
telephone assistance. Data entry and computer experience.
Willing to learn and explore new opportunities.
References:
Dr. Michael Segarra Dr. Jean Goh
Pediatrician, North Brunswick Pediatrics Pediatrician, North Brunswick
Pediatrics
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