Customer Service Sales
Resume:
Jerry M Bobowski
**** ****** ****** ***. *, Glendale, New York 11385
*****.********@*****.***
Demonstrated achiever in cross sales in a fast paced consumer environment
Summary
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Strong psychology background combined with fluency in Polish and English
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Skilled at learning new concepts quickly, working well under pressure, and communicating
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ideas clearly and effectively.
Superior computer skills, including knowledge of Microsoft Office and Internet Explorer
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Enthusiastic and experienced in working in a people centric setting
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Experienced in working in a multi cultural, multi lingual environment
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Master of Arts Degree in Human Relations Psychology 2013
Education
Brooklyn College at the City University of New York, New York, New York
G.P.A .3.941
2006
Bachelor of Business Administration Degree in Human Resources
Management
Pace University, New York, New York
G.P.A. 3.27
Career History & Accomplishments
Operations Consultant, English Point, LLC. Queens,
New York
1. Researched and wrote marketing, financial, and feasibility reports
August
concerning new business acquisitions and acquisition prospects.
2013
2. Analyzed and prepared a successful expansion of products and services.
Present
3. Created new business plan, including customer service protocol.
4. Increased sales through newly created marketing approach.
5. Created and implemented employee evaluations process.
Relationship Banker – Branch Designee, Capital One Bank New York,
New York
1. Supervised branch personnel on a daily basis.
December
2. Operated branch in the branch manager’s absence.
2007
3. Conveyed and communicated bank’s policies, products and goals to
May 2013
branch staff
1. Ascertained customer needs and cross sold products and services.
2. Lead branch in increasing revenue and achieving sales goals.
Bank Teller, North Fork Bank. New York,
New York
1. Determined customer needs and recommend products and services.
February
2. Completed customer transactions on a daily basis.
2007
3. Acted as Head Teller in unit, supervised teller staff as needed.
December
2007
Certifications
Notary Public – State of New York
Registration Number: 01BO6170679
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Qualified in Kings County, Commission expires July 16, 2015
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