Manager Customer

Andrew Dickson

***** *. ******* *** ********, AZ. 85338 623-***-**** **********@********.***

Objective

To obtain an entry level position in an information technology department that will allow me to grow my skills as a network

administrator within a successful company.

Skills Profile

- Proficient with Linux System Administration

- Experienced with Cisco Network Administration

- 60 WPM

- Sitting for CCNA Cisco Certified Network Administrator certification

- Made the President’s Honor List with MCC

- Maintained a GPA of 3.7 with MCC and EMCC

Employment History

Fry’s Guest Services Representative 7/15/2013 Present

Tempe AZ

- Manages money transfers between different financial institutions.

- Ensured customers were satisfied when customer relation issues arose.

- Responsible for all bookkeeping for direct manager to ensure all finances were balanced and correct.

- Held fellow team members accountable for financial transactions.

- Continually multitasked to assist several other departments.

- Receives customer compliments via online surveys.

Fry’s Cashier 9/20/2011 7/15/2013

Buckeye AZ

- Exceeded expectations of a cashier by continually minimizing the time between each customer.

- Surpassed Fry’s metrics in cashier/customer transactions with minimal errors.

- Provided coverage with short notice on a regular basis.

- Voluntarily provided assistance beyond my required shift during busy moments.

- Always accurate with cash drawer balances without error.

Fry’s Courtesy Clerk 6/3/2008 9/20/2011

Buckeye AZ

- Assisted with an array of customer needs including but not limited to, bagging, customer carryout, defective item

replacement, and gathering carts.

- Gained customer relation skills.

- Was recognized as employee of the month 6 times during this time frame.

- Performed at an “exceeding expectations” for annual reviews.

EDUCATION

Mesa Community College 1/2013 5/2014

Mesa AZ

- AAS Linux System Administration

- AAS Networking System Administration

- CCL Network Administration Cisco

- CCL Linux Associate

- CCL Linux Networking Administration

- CCL Linux Professional

- CCL Technology Support Analyst

References

Name: Sam Wicks

Position: Front End Manager

Company: Fry’s Food Stores

Phone Number: 928-***-****

Name: Clayton Roy

Position: Front End Manager

Company: Fry’s Food Stores

Phone Number: 414-***-****

Name: Rosa Delgado

Position: Assistant Front End Manager

Company: Fry’s Food Stores

Phone Number: 480-***-****

Contact this candidate