Customer Service Representative

Becky Holt

objective

Seeking a growing company where I can implement my exceptional people skills and

multi tasking abilities along with my management experience while assisting them in

achieving their growth along with my own personal goals.

Experience

2013 to Present 2020 Communications San Antonio, TX

Event Sales / Marketing

Knowledgeable of Computer

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Result Oriented / Highly Motivated / Multi Tasker

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Visit Stores in My Territory

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Train and Educate Associates on the Benefits of T Mobile so they can sell the

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product when I am not present

Engage with Customers and offer T Mobile Plans

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Overcome objections

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Participate in Marketing Events

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2012 to 2013 Wireless Advocates San Antonio, TX

Sales Associate

Educate and build relationships through sales

Knowledgeable of the latest cell phones and Direct TV

Well diverse in overcoming objections

Ranked exceptionally high on secret shopper reports

Highly motivated to be number one in the region

Result Driven / Positive Attitude / Multi Tasker

Excellent People Skills

2011 Farmers Cypress, TX

Customer Service Representative – Training

Computer Skills

Knowledgable of the Agency Dashboard

Auto, Home, Life, Umbrella Quotes

Ability to Develop Business Relationships With Clients and Prospects

Positive Attitude / Take Initiative

Self Confident / Strong Work Ethic / Perseverance

Heavily Involved with Marketing

Highly Motivated / Result Oriented

Excellent People Skills, Multi Tasker

Generate Sales Through Agency and Direct Clients

Direct Mail Marketing

Life Policy

Umbrella Policy

Auto Policy

Maintain Daily Reports

Monthly Bill Pending Cancel

Standard Bill Pending Cancel

Policy Expired/Cancelled

FAB Pending Cancellations

2010 2011 Colonial Life San Marcos, TX

Agency Development Manager

Recruit, Train and Motivate New Agents

Excelled in Cold Calling

Prospecting /Client Cultivation

Result Oriented / Highly Motivated

Distilling Value, Overcoming Objections and Securing Hard to Close Deals.

Enroll Groups With Their Voluntary Employee Benefits

Group Presentations

1988 2010 Sam’s Club San Marcos, TX

Marketing Supervisor

Manage Over Forty Associates

Personally Interviewed and Hired over 70 Associates

Interview, Train and Evaluate Marketing Associates

Daily Motivate My Team

Cold Calling / Client Cultivation / Prospecting

Exceeded Goals Year After Year

Heavily Involved With Community Work

Involved With the Safety Team

Actively Involved With the Annual Audit

Group Presentations

Team Lead Over the Spirit Team

Planned the Company picnic

Planned the Holiday party

Team Captain With Heart Walk

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Education

1981 – Graduated from Tomball High School

1999 – Cosmetology License

2010 – Life and Health License

Interests

Actively involved with the community. Ambassador of the San Marcos Chamber of

Commerce. Spending time with my family and friends.

***********@*****.*** 210-***-****

436 Berkshire Ave. San Antonio, TX 78210

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