Customer Service Maintenance

Jennifer Lantz

*** ******* **. #* ********, OH **512

Cell: 419-***-**** – E-mail: **********@*****.***

Summary

Dedicated to ensuring customer satisfaction by providing excellent customer service for over 20

years. Cash handling and balancing cash drawer. Effective communication with customers to

problem solve and manage situations as needed. Proficient ability in accomplishing multiple

tasks. Stocking and rotating inventory.

Highlights

• Self-motivated • Good Time Management

• Excellent communication skills • Strong organizational skills

• Able to work in a fast-paced environment • Microsoft office

Accomplishments

Maintained contact with kitchen staff, management, serving staff and customers. Supported

other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment

maintenance. Helped with preparation, set-up, and service for catering events.

Work History

Self-employed Defiance, Ohio

• Lawn care maintenance 2012 – Present

• Home repairs

• Demolishing and clean up of property

Four Seasons Bryan, Ohio

Waitress 2011 – 2012

Jigg's Rootbeer Stand Defiance, Ohio

Waitress 2009 - 2011

Short Stop Defiance, Ohio

Cashier 2009 – 2010

Charlie's Down Under Defiance, Ohio

Waitress 2009

1997 – 2001

Education

Defiance College Defiance, Ohio

Bachelor of Science Degree credits Jan 2001 – May 2003

Northwest State Community College Archbold, Ohio

Associates in Accounting 2000

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