Manager Sales

Gladys Commons

**** *** ****** **.

Mason, OH. **040

Phone: Cell 239-***-****

E-mail ************@*****.***

OBJECTIVE

To find a position that would allow me to use my bilingual capabilities and

dedication, as well as giving an enriched cross-cultural experience

according with my general working skills described below.

SUMMARY OF QUALIFICATIONS

Efficient with MS Excel, MS Word for Windows, Outlook, Internet. Experience

on Billing, Data Entry, Purchasing. Experience with general accounting,

AR/AP, Revenues, full charge Bookkeeper. Supervisory experience, team

player, detail oriented. Possess numeric and PC aptitude. Written and oral

fluency in Spanish and English. Desire and ability to learn new and complex

functions. Ability to detail, hard worker, bilingual English-Ability tor

meet deadlines and work by priorities efficiently. Professional appearance,

excellent interpersonal skills, problem solving ability. Volunteer teaching

children at Sunday school in Church. Experienced literature translator

English-Spanish. Documents, books and interpreting. Vast knowledge from

office equipment.

EXPERIENCE

07-30-12 to 05-30-13. Position Bilingual Collections Specialist. ACT

Account Control Technology. A collections company, who works with Federal

agencies in collecting Student Loans, specific tasks involved, skips

tracing, updating debtor info and helps them to voluntarily making

payments. Data entry, follow daily tracker as instructed. Taking and making

calls to debtor in daily basics. Manager: Troy Sanders, Dept NSLP and

PHEEA, PH# 513-***-****, I do have clearance to develop this job. Address

5300 E Kings Mills, Mason Oh 45040. Reason to leave, sudden family

situation change.

**-**-**-**-**-** I was taking the unemployed and, taking independent

works, like caring for special needs child.

05-02-10 to 04-21-2011. RDI Telemarketing: Full time Position as Recording

Quality Assurance Auditing call recordings from different program sales.

Night Shift Manager, Mark Reynolds Ph 513-***-****, Address 4424 Carver

Woods Blvd, Blue Ash, OH. 45242

Duties: Auditing different recording calls, from different sales programs.

Make notes for sales representatives to be coached. Reporting questionable

sales, to management. Closing night shift according w/ procedures.

02-16-09 to 04-20-2010 Berrington Terrace: Assisted Living Community,

Resident Assistant. Immediate Supervisor Mayra Betancourt. PH 239-***-****.

At 9731 Commerce Center Court Fort Myers, FL 33908

Duties: Taking vital signs, report behavior and changes to the charge

nurse. Work with the therapists learning

and assisting elders. Assist elders transfer from beds to the wheel chair.

Assist patients walking. Answer call

lights. Make beds. Deliver messages. Monitoring patients and reporting

changes. Samples collection for

testing . Provide patient hygiene. Feeding patients. Monitoring food and

liquid input/output. Work as back up

with residents in the dementia Hallway in their needs. Assist Director of

Activities to play games and

different other activities with residents.

11-1-2005 to 01-09-08, Reciprocal Ministries International, This is a

Christian Missionary Organization, working in Haiti, Guatemala and Jamaica.

My position was Full Charge Bookkeeper. Immediate Supervisor Rob Thompson,

Operations VP. PH 239-***-****. At 5475 Lee St., Suite 301 Lehigh Acres, FL

33971

Duties as Bookkeeper, responsible to keep all accounting records. Posting

checks and data, making disbursements and providing receipts from Exceed

AR/ AP. Maintaining the donors information updated. Reporting to

missionaries their new donors. Monthly reconciliations. Monthly financial

reports to the different accounts. Monthly financial reports from both

software Exceed and Quicken software's for the Executives. Payroll and tax

payments. Billing, Maintaining the accounting files for audits. Make

photocopies and fax as needed. Assist other projects as they emerged, such

as get ready tax documents at the end of year. Weekly back ups to our

accounting software.

06-04 to 06-05 Growing God's Way- Preschool, at McGregor Baptist Church.

Working in this Ministry helping and assisting children, working

curriculums according to the age. Reporting to parents. Part Time 6 hrs.

Immediate Supervisor, Ave Smith or Michelle PH. 239-***-****

10-02 to 06-03 CCCS- Consumer Credit Consuling Services, 4500 E. Broad St.

Columbus, OH. 43213. Phone 1-800-***-****. Assistant Bookkeeper. Immediate

Supervisor, Connie DeLong ext. 723. Branches in several states.

Duties: Team player in the account Dpt. working in AR. Receiving and

sorting company's general mail and mailed payments in daily basis.

Distributing the mail sent to other Depts. Keying payments in daily basis,

between 200 to 400 checks per day. Solving problems according to my

supervisor instructions. Scanning payments and got them ready to deposit.

Working bulk client documents on a daily basis. Getting ready documents for

new client fields. Helping in Spanish translations as needed with the ACH

Dept. Writing letters to clients when needed, to return or change the

needed information in their payments. Updating client's personal

information in the system for the Customer Reps Dept. Searching client's

information for payments purposes when needed. Rechecking payment envelopes

to make sure all payments were done. In charge of keying the extra payments

received in the office's counter.

10-00 to 08-01 Meijers Located 6175 W. Sawmill, Dublin. OH- 43235. Photo

Laboratory, working as Photo Technician and clerical jobs, at Columbus

OHIO-USA. Immediate Supervisor JJ Wills. Phone 614-***-****

Duties: Developing and printing pictures, enlargements, wallets etc.

Reprinting pictures, passport pictures. Organizing the overnight pictures

alphabetically before 3pm every day. Working as cashier for the photo dept.

Organizing new merchandise using the store's planograms. Developing

pictures to make then CD pictures. Stamping the up dates every day in the

envelopes

12-99 to 04-00 AK Stamping Company. Clerical Generalist at Human Resources

Dpt. In Mountanside NJ-USA. Immediate Supervisor Alicia Gomez. Phone 1800-

227 3258, ext. 2205

Duties: Typing forms, Faxing, Photocopy projects and reports. Filing as

well as other emerging projects for office.

EDUCATION

Associate-Business Administration Technology Degree Bogota, Colombia S.

A.

(with equivalent evaluation report performed in USA)

Secretarial School Bogota, Colombia S. A.

Femenino Santa Elena (High School) Bogota, Colombia S. A.

ICFEs (Equivalent to GED)

Colombo Americano ESL Cali-Colombia, S. A.

Introduction to Court Interpretation Wilmington, OH

REFERENCES

PROFESSIONAL

Name, Title, Company, Phone Number, Email Address

Jim Conger - Plant Manager-SS Operations 660-***-****

**********@***.***

Joe Hill - Operations Vice-president GHK 501-****-***

********@*****.***

John Stevens, Manager @ General Electric 660-***-****

************@*****.***

PERSONAL

Name, Relationship, Phone Number, Email Address

Steve Hatch - Family friend 512-***-**** ***********@*******.***

Jacky Pineres - Friend ex-coworker 786-***-**** ********@*****.***

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