Manager Office Staff

PATRICIA HILL

*** * **** ***, ****** Junction, AZ 85119

C: 480-***-****

*********.*****@*****.***

Professional Summary

Office Manager with more than 15 years’ experience supplying thorough, organized administrative support to four senior executives. Highly skilled at managing complex schedules, high volume of paperwork, and delegating tasks to various office staff handling and processing all registrations for a fleet of over 4000 rental vehicles. Multitasking on a daily basis to keep up with deadlines with attention to details.

Skills & Abilities

Excellent communication skills Critical thinking

Database management Invoice Processing

Articulate and well-spoken Inventory

Works well under pressure Microsoft Word & Excel

Spreadsheet management Accurate and detailed

Professional Experience

Cruise America, Inc., Mesa, AZ 1999 - 2014

Fleet Operations Assistant

Supervised operations of entire Fleet Department enabling professional interaction with all the departments.

Created and maintained spreadsheets that contained all Fleet Department data thereby making the entire department more efficient.

Supervised the Title Clerk who maintained all of the Title paperwork for sales units ensuring that the customer was completely satisfied with the process for title and registration.

Recruited Transport Companies and dispatched all non-revenue vehicles for entire company in both U.S. and Canada reducing costs by negotiating prices with transport companies.

Anticipated needs, oversaw calls, email and correspondence as the Assistant to the V.P. of Fleet, allowing the V.P.’s focus on more urgent tasks.

Recruited, interviewed and hired seasonal employees thereby giving opportunities for growth, experience and knowledge of the RV business.

Dirtwater Springs Restaurant, Apache Junction, AZ 1997 - 1999

Manager

Oversaw operations of restaurant and full service bar, allowing the owners to spend more time outside the business.

Anticipated and placed orders for the inventory for both food and alcohol, ensuring the restaurant was fully stocked.

Managed the house, cooks, wait staff and bartenders as needed, ensuring all departments ran smoothly.

Education

Associate of Arts: Culinary Arts

Warren County Vocational Education - Lebanon, OH

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