Customer Service Technician
Resume:
Nathan
Swanzy_B.A._C.Ph.T.
Caledonia, MI 49316
********@*******.***
Will relocate
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Education
• Washington University in St. Louis, MO
B.A. Mathematics Emphasis in Probability and Statistics 05/2010
• Western Michigan University in Kalamazoo, MI
M.S. Statistics 12/2014
• PASSED actuary EXAM 1/P 05/2011
• Taking actuary EXAM 2/FM 10/2014
• Relevant Software:
o SQL/SAS
oR
o MAPEL
o Microsoft Office: Excel, Word, Power Point, Access
2
Professional Experience
3
4
5 Metro Health Hospital, Certified Pharmacy Technician 06/2004 – present
o Assisting Pharmacist
o Weekend pharmaceutical buyer
o Compounding Oral and IV Medications
o Technician Scheduler
o Cost / Efficiency Analysis for pharmacy Operations and Procedures
o Pharmacy Operations Committee member
6 Meijer/Schnuck’s Market, Clerk/ Butcher 01/1999-06/2004
o Customer Service
o Preparing product
Nathan Swanzy email:********@*******.*** phone number :616-***-****
7 UPS, Receiving Supervisor 11/1999-06/2000
o Organized Receiving Shipment
o Managed Section crew in receiving and sorting shipments
• Grand Rapids Community College & Washington University 08/1996 -
o Tutor: Advanced Math, Chemistry, and Physics
8
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9 Skills
10 Data Analysis:
o Design of Experiments
o Bayesian Statistical Methods
o Non-Parametric Statistical methods
o Categorical Data
o Linear Models and Regression
o Statistical Inference and Decision Theory
• Excellent Assessment skills
• Ability to work alone or as part of a team
• Excellent listening and analytical skills with strong attention to detail
• Strong planning & organizational skills
• Deadline supported work capacity
• Ability to work problems from multiple angles
• Excellent communication and instructional skills
• Prescription drug knowledge
• Medical terminology
Professional Memberships
• American Statistical Association 05/2013-Present
Nathan Swanzy email:********@*******.*** phone number :616-***-****
Contact this candidate