Medical Front Desk

Location:

Posted:

July 07, 2014

Carol Zdan

Hillsborough, NJ 08844 Home: 908-359-

*******@*****.***

Professional Summary

For the past thirteen years I have worked in the healthcare field. In working for eight eye doctors

and two optometrists, I have learned how to multi-task in a very stressful environment. The

advances in technology (electronic medical records, as an example) could not take the place of

compassion for patients. I learned how to balance the technological and the human aspect of

my work. I found this to be quite rewarding but challenging at the same time.

Skill Highlights

Understanding patients' needs. Interacting with other department

Compassion for patient problems. Responding to varied types of requests(both medic

Becoming knowledgeable in how to use electronic and billing

medical records. Learning medical terminolog

Learning how to use the switchboard with at least eight Learning how to balance technology and patient ca

incoming lines. without sacrificing either on

Professional Experience

Front Desk/Receptionist

February 2001 to May 2014

Princeton Eye Group - Princeton, NJ I started out scheduling appointments, and then

learned how to check patients in and out, used the computer to check insurance and electronic

medical records, posted billing charges and reconciled all my charges at the end of the day,

and learned how to authorize various types of testing.

Sales Associate

February 2004 to February 2006

Kohl's Department Store - Flemington, NJ At Kohl's I was responsible for ringing up sales,

aiding with inventory recovery, and helping in the fitting room. This was my second job so I

had to learn to be as effective and patient as I was at my first job.

Education and Training

BBA : Marketing,Economics, French

Hofstra University - Hempstead, NY, United States