TOMAS NELSON

Veteran U.S. Marines

**** ****** ***** **. ******, TX 751115

acevi6@r.postjobfree.com 469-***-****

INFORMATION TECHNOLOGY PROFESSIONAL

Software Skills

• Software skills include Linux (Cinnamon/Debian Mint, Ubuntu, Open Suse, Chrome), MS Office

Suite, Word, Excel, Access, Azure and Azure SDK, Small Business Server, Windows Server, Visual

Studio and Visual Studio SDK, SQL Server, Adobe CS6, Adobe Dreamweaver, Kompozer, Oracle

Virtual Box, Sharepoint, sharepoint server, Cisco Packet Tracer, Team Viewer, Android OS,

Blackberry OS, Iphone OS, Virtual PC, Windows XP, Windows Vista, Windows 7, Windows 8

Hardware Skills

• Experience troubleshooting, androids, iphones tablets and/or part replacement such as touch screens

upgrades as necessary. Dell laptops, desktops and workstations. HP laptops, desktops, workstations.

Compaq desktops. Microsoft exchange server, HP mass marketing server, Phone server, integrated

call server. Brother, hp, dell all in one wifi printers. Linksys routers, adapters, 3M port hub switch,

KVM 4 port switch

SUMMARY OF QUALIFICATIONS

• Effectively able to communicate complicated concepts in an understandable manner, matching the

message to the audience.

• Adept and experienced in problem solving and providing solutions.

• Excellent qualifications in leadership and interpersonal communications.

• Adaptable to change and detail oriented

• Experience unlocking and resetting iphones, androids including tablets of all kinds and tablets.

• 20+ years experience working with co-workers as a team to achieve team goals.

EDUCATION AND TRAINING

TECHNOLGY SERVICE CORPS 2013

NPOWER/DALLAS COUNTY COMMUNITY COLLEGE Dallas, TX

FOUNDATIONS OF BUSINESS 2011

UNIVERSITY OF PHOENIX Dallas, TX

LOGISTICS MANAGEMENT 1998

LOGISTICS MANAGEMENT SCHOOL JACKSONVILLE, NC

HIGH SCHOOL DIPLOMA 1997

CAESAR RODNEY HIGH SCHOOL Camden, DE

PROFESSIONAL EXPERIENCE

New Vision Social Services July 2013- Aug-2013

• Changed the wireless ssid from default to New Vision along with changing the password.

• Made everything in the office wireless using wireless usb devices

• Found a store having a 15in flat screen monitor blowout and installed those in the office creating

more workspace for the employees.

• Installed Windows 7 on two desktop computers and one laptop.

• Stripped down unnecessary computers for spare parts.

• Built New Visions a web site using the specifications the owner wanted

Support Small Business Networks / PC Repair for Home Users

(Dallas Area) August 2005 - Present

• Maintain, Support, Troubleshoot and Repair Computer systems, hardware and peripherals

• Document, Maintain, Upgrade or Replace hardware and software systems

• Support Windows XP, Windows Vista, Windows 7 Windows 8 and Linux Operating Systems

• Network Troubleshooting and solve network communication problems

• Small Business Network support (Wired and Wireless)

• Backup Data Support for home Users and Small Business

• Performed advanced troubleshooting tasks with Servers, Desktops and Mobile Devices

• Support MS Office Applications

Laborer, Laborer Ready – Carrollton, TX August 2005-2013

• Worked various labor positions.

• Conducted demolition duties on a major construction facility.

• Assisted with the remodeling of a JC Penny Department store .

Surveyor, Lauren Engineering & Construction Co. Boulder City, NV Jan 2005-Jul 2005

• Assisted in the development, management, and coordination of a solar power plant.

• Conducted test surveys of land sites.

• Coordinated and analyzed data related to field site.

Multi-Craft Mill Rights Crew, Yates & Sons Jacksonville, FL Jan 2005-Jan 2006

• Assisted in the tear down and rebuild of a coal power plant.

• Built gaskets and maintained turbines.

• Maintained generators and high voltage equipment.

• Maintained facilities, tool, and equipment within power plant.

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