Quality Assurance Engineer

Vani Prabhakara S Hiriyur

QA Analyst MillerCoors Aug 2013 - May 25th 2014

Email:***********@*****.***

Mobile :408-***-****

Visa Status : Permanent Resident (GC)

Current Location : Redmond,WA

EXPERIENCE SUMMARY

TECHNICAL SKILLS

. Black Box/functional testing - 8+ yrs

. Regression/UAT Testing,UAT,System,Integration 8 +yrs

. Quality Centre/Test Management Tool 8+yrs

. Defect Tracking tool

o JIRA/Bugzilla 3+yrs

o Quality Centre 6+yrs

. SQL Programming - 6+yrs

. SQL/Oracle /Backend 5+yrs

. LDAP Servers/AD 2003/2000/Sun iPlanet) - 4+yrs

. ( SQL DMLs,DDls,complex joins,functions,subqueries)

. TestNG /API/Unit Tests - 2+ yrs

. HTML,XML 3+

yrs

. Selenium/Webdrivers/TestNG 2+yrs

. ( Java SOAP Webservices using Eclipse IDE) 2+yrs

o Java Programming,JavaScript 2+ yrs

. ( Coded for testing purposes to create JUnit tests/WS clients/EJB

clients)

. WebServers/Application Servers(Apache,Weblogic,Websphere) - 5+yrs

. Testing Methodologies Agile - recent project 6+mons

Agile/Waterfall/V-Model V-Model - 3+yrs

. Dot NetFramework/C# 2+yrs

SUMMARY DESCRIPTION

. Over 8 Years of strong experience in Quality Assurance and Software

Testing Life Cycle (STLC) With QA Methodologies in Java/J2EE Web

Applications and Automation testing.

. Excellent expertise in writing Test Plans, Test Strategies, Test Cases,

Test Scripts, Test Scenarios, Test Reports and Defect Metrics

. Over 6 years of experience of in writing SQL queries

. Very good working experience in using Black Box testing techniques like

Boundary Value Analysis, Equivalence Partitioning, Decision Tables

. Demonstrates working experience as Technical QA Lead with active

involvement in Defect Triage with cross functional teams such as

Development, Business Analyst and Project Management Teams.

. Demonstrates thorough knowledge of effectively manage time, prioritize

work, multiple tasks across many assignments, create clear and

unambiguous deliverables and delegate to others as well as monitor their

work for completion.

. Extensive experience in Functional Testing, Regression Testing, GUI

Testing, Integration Testing, System Testing, and User Acceptance Testing

. Expertise in developing Software Test Plans, Test Case Design, and Test

Scripts based on User Requirements Specification (URS) and System

Requirements Documents (SRS).

. Experience in Manual and Automation Testing

(Selenium/WebDriver/TestNG).

. MS-Office Tools (Word, Excel, Project, PowerPoint).

. 2+ years of experience in Java/J2EE programming.

. 2+years of experience in Business Objects/Crystal Reports

. Experience in UNIX command.

. Expertise in Agile project process using sprint cycles.

. Ensures review of Quality Assurance documentation for accuracy,

consistency, and completeness.

. Expertise in Test Scenario Preparation, Test Case Preparation, Test Data

Preparation. Extensively involved in Unit testing, Functional Testing,

Sanity testing, GUI testing, Component testing, Integration testing,

System testing, Acceptance testing, Migration testing, Security testing

and Regression testing.

. Strong Experience in leading the QA team.

. Expertise in QA and software methodologies such as Quality Assurance Life

Cycle (QALC),Defect Management Life Cycle, Software Testing Life Cycle

(STLC), Software Development Life Cycle (SDLC) methodologies

. Expertise in Black Box Testing Techniques like Boundary Value Analysis

(BVA), Equivalence Class Partitioning (ECP)and Decision Tables

. Good knowledge on HP Quality Center Test Management Tool

. Good experience in Documentation with MS Office Tools like MS Word, MS

Excel used to write Test Cases

. Proven ability in proactively identifying and resolving issues

. Highly organized with the ability to manage the project efficiently and

meet deadlines

. Committed, determined, result oriented and hardworking personality

coupled with good interpersonal skills and problem solving attitude

. Flexible and self-driven individual with a quest and zeal to adapt new

and challenging technologies

EDUCATION

B.E. (Computer Science and Engineering) from Vishveshwaraiah Technological

University, passed out in 2003 with 73.4% aggregate.

PROFESSIONAL EXPERIENCE

MILLERCOORS - Creating America's Best Beer Company Aug 2013 - Feb 2014

QA Analyst,Milwaukee,WI

MillersCoors Infrastructure Project,Service Catalog( Jan 2014 - till date

)- ServiceNow is a company that provides service management to the

companies. MillerCoors Service Catalog helps in Incident/Change/Problem and

Asset Management solutions with effective and usable way. Service now

provides Service Catalog to order products. Servicenow is deployed on cloud

environment, provides the accessibility to the application business objects

on Role based model.

MillerCoors Infrastructure Project,AIMS (Aug 2013 -Dec 2013)- Accelerating

Identity Management Suite: AIMS product has enhanced way to authenticate

and authorize User using Basic Authentication and Role based Access

Control. User can access only those assigned roles and privileges approved

by authorized approvers. AIMS has flexibility in authorizing single

privilege and provides capabilities to self deprovision the privileges.

Provides Password Station feature to manage the user password resets and

unlock accounts. Allows flexibility to generate reports based on huge

number of selection criterias.

Responsibilities:

Writing tests scripts and performing Black-Box testing on an

application being used by MillerCoors.

Provide feedback to the vendor who is making changes to the

application to ensure it is being done correctly.

Functional testing of an new enhancements implemented in the

application.

Raise defects in JIRA with appropriate details in case of discrepancy

in the behavior of the product.

. Provide Demos to Production team and educate on the correct usage of

the product.

. Proactive communication with the vendor for proper implementation of

the product

. Ensure more quality to product by filing defects at the right time.

. Worked in Agile Methodology with 2 week Sprint Cycles

. Perform UAT Testing and regression testing of the product

. Automate UI Test cases using on Selenium/Webdrivers.

. Responsible for testing Servicenow application deployed on MillerCoors

Cloud built on Service Oriented architecture of J2EE servers

. Perform the complete functionality testing and integration testing on

the application.

. Design and execute new Test cases for new enhancements for functional

testing.

Environment: Service Now application,JIRA, Manual Testing, Oracle,C#

implementation, Cloud environment,PAAS, AD 2003 LDAP Authentication

uTest Crowd Outsourcing Testing Company, Southborough, Massachusetts

Feb 2012- July 2013

Test Engineer

Proven Tester in uTEST crowd sourcing testing company.

Participated in multiple cycles of functional testing.

Identified around 160 functional defects spread across with more than 30%

valuable defects.

Defect approved rate is nearly 90%.

. Responsible for UAT Testing as per the stated requirements of the

project.

. Testing of java web based applications deployed on cloud environments

. Execute the test cases of attach the results appropriately.

. Responsible for exploratory testing and defects filing with clear

steps and attachments.

. Handle multiple projects tasks in parallel due to time constraints.

. Get the projects details clarification from Team lead to prevent

duplicate and design bugs.

. Responsible for system testing of the web applications.

. Clear documentation of defects and test case results.

Environment: FICO Falcon Manager,Quality Centre for test cases/execute and

bug tracking,Websphere 7 app server,JSP,IBm Tivoli,AD 2003,MS SQL 2008,QTP

9.0

FICO Falcon Case Manager, Bengaluru, India Jan 2011 -

Oct 2011

Technical QA Lead (Software Quality Assurance Engineer -II)

Topped first in the BUG Hunt conducted for the product testing. Mentored

new team members and handled the task allocation among the team.Involved in

Management team meetings for Defect Reviews. Involved in providing

suggestions on the business requirements. Worked on multiple products of

FICO parallely.

. Analyze PRD/HLD documents and prepare test case outline, test cases to

suite the functional requirements.

. Design/execute Test Cases in Quality Center 9.2.

. Responsible for GUI testing and functional testing.

. Responsible for execution automation scripts for acceptance/regression

testing using QTP 9.2.

. Defect reporting in case of discrepancy in the behavior of the product

against functional requirements and involved in Defect tracking

lifecycle.

. Responsible for execution of API automation using TestNG.

. Responsible for documentation reviews to reflect proper flow of

information.

. Responsible for Requirement Traceability Matrix documents for tracking

the test progress from the team members for specific product features.

. Setup database and configure application server for testing the

product.

. Mentor new team members and provide the clear understanding of

product.

. Involve in all the cross functional team meetings related to product

and raise concerns as needed.

. Handle complex product functionalities.

. Conduct DRB meetings every week with PM's to review the defects filed

for the current version of the product.

. Upgrade testing of the application product (FALCON Case Manager) from

previous version to current version to make sure current product

functionalities work as per required.

. Work on hotfix testing of different product versions in parallel with

the major release testing.

. Delivery of products tasks on time without compromising product

quality.

Environment: Quality Center 9.2, QTP 9.2, Manual Testing, Oracle, MS SQL

Server 2005, Websphere 7.1, JSP, Active Directory 2008, IBM Tivoli, JUNIT

4.0

FICO, Bengaluru, India January 2010-

Dec 2010

Senior Software QA Engineer

Secured the Best QE award on the Project CommonFoundation 1.4.Handled

multiple versions of the product meeting deadlines without compromising the

quality of the product.

. Involved in creating Test plans, developed Test cases in Quality

Centre from the business requirement document and laid out test steps

and expected results in Quality Center.

. Active ownership on product application deployment and configuration

in the websphere and debugging the configuration in case of problems.

. Reviewed the project requirements and technical specifications and

performed Test Case Reviews.

. Worked with QTP to work on regression testing to test functionality of

application from first release.

. Extensively worked with multiple features such as

Internationalization,Grid customization,documentation of product to

verify the functionality.

. Used SQL Server database to perform the Backend Testing

. Performed Unit, Integration, System, UAT and Regression testing.

. Developed and executed SQL Queries to perform backend database

testing.

. Interacted with developers to resolve defects.

. Performed Functional testing for new release enhancements.

. Participated actively in the team meetings with the developers for bug

reviews.

. Identified software bugs, used Quality Center Bug-Track system for

bugs reporting, prioritizing, communicating between developers,

product support, and test team members.

. Attend DRB meetings every week with PM's to review the defects filed

for the current version of the product.

Environment: Quality Center 9.2, Oracle, Black Box Testing, MS SQL Server

2005/2008,, QTP 8.0, Websphere 6.1,JSP,IBM Tivoli Identity Manager, JUNIT

4.0

EMC2, Bengaluru October 2009- December 2009

Software Quality Assurance Engineer

RSA DLP (Data Loss Prevention) - RSA DLP provides the prevention and

protection of data loss and data leakage including data at rest, data at

motion and data in action. RSA DLP supports single administration over

various geographical areas and policy violation alerts are generated

automatically in case of policy rules violation. Supports scanning of huge

data with considerably less time. RSA DL Endpoint checks the data loss over

external devices such as floppy/CD/emails/messengers.

. Prepare Test Case Outline from PRD/SRS Documents.

. Responsible for Test Plans creation and reviews of Test Plans and Test

Cases with cross functional team.

. Responsible for all phases of bug tracking lifecycle using JIRA and

provide clear defect documentation.

. Responsible for GUI Testing and functional testing using manual test

cases based on the requirements.

. Responsible for testing applications built using C# coding.

. Design and execute test cases using Quality Centre.

. Setup testing environments on multiple application servers and

multiple OS.

. Execute Selenium/Webdriver scripts for acceptance testing on test

environments on arrival of new code drops.

. Mentoring new team members and making them understand the product

functionality and QA process followed in the team.

. Review of product documentation to reflect proper flow of information.

. Track the testing details using Requirements Traceability Matrix.

Environment: Quality Center 9.2, Oracle, Black Box, Grey Box Testing, MS

SQL Server 2005/2008, Net Server, Windows Vista/7/XP/2008

RSA Security, Bengaluru, India June 2007 - September

2009

Software QA Engineer

RSA EPM (Entitlements Policy Manager): This product provides enhanced

protection over the web applications by setting the policy rules on web

pages based RBAC. The protection is enhanced to Java web services and Dot

net web services. Provides EJB protection with various authentication rules

such as RSA Password and RSA Secure ID. Provides SMTP support and Delegated

administrator features.

. Prepare Test Case Outline from PRD/SRS Documents.

. Responsible for all phases of STLC.

. Responsible for all phases of bug tracking lifecycle using Bugzilla

2.0, Jira.

. Design and execute test cases using Quality Centre.

. Responsible for both GUI and functional testing of web applications

deployed on Java/J2ee application servers.

. Setup testing environments on multiple application servers and

multiple OS.

. Execute Selenium scripts for acceptance testing on test environments

on arrival of new code drops.

. Mentoring new team member's and making them understand the product

functionality and QA process followed in the team.

. Review of product documentation to reflect proper flow of information.

. Responsible for executing API automation using JUNIT 4.0.

. Testing Java EJB's and JMS using Eclipse, RAD IDE's.

. Track the testing details using Requirements Traceability Matrix.

. Setting up the test environments for automation purpose including

setting up on different OS platforms (Linux, Solaris) and different

application servers (Weblogic, Websphere).

. Active participation in cross functional team meetings and feature

seminars.

Environment: Quality Center 9.2,Oracle,Black Box, White Box Testing, MS SQL

Server 2005/2008,, QTP 8.0, Websphere 6.1,Weblogic 6,ALSB

2.6,Solaris,Linux 7,JSP, JUNIT 4.0,ant script, Eclipse IDE, Selenium

Quality Assurance Engineer, CDC Software (Pivotal) - Bengaluru

April 2004 - February 2007

Products Worked on:

Pivotal Rick Client, Pivotal Windows Client, Pivotal Business Server,

Pivotal Mobile Synchronization

. Analyze user requirements and developed Test Case Outlines, test cases

to suite the functional specification. Regression of bugs when marked

as fixed from the development team in the builds mentioned.

. Review test cases to have the proper flow of information.

. Responsible for both GUI and non-GUI testing of web applications.

. Responsible of testing thick client and thin client applications.

. Responsible for testing applications deployed on .NET environments.

. Execute the test cases/scenarios on the arrival of code complete build

of the product.

. Defect reporting in case of discrepancy in the behavior of the

product against functional requirements and tracking them.

. Upgrade testing which involves validating the behavior by upgrading

the product from previous version to current version of the product.

. Documentation reviews to reflect proper flow of information. Re-

regression of serious and critical issues during black out period.

Environment: Quality Center 9.0,Oracle,Black Box, Grey Box Testing, MS SQL

Server 2000/2003, Dot Net 2.0,IIS server, Windows OS 2000/2003

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