Customer Service High School

Jasmin Ayala-Morales

*****************@*****.***

559-***-****

Objective:

I would love the opportunity to keep learning and growing with this great company.

Education:

General Education:

2005-2009 El Diamante High School Visalia, CA

*High School Diploma

Medical Assistant Administrative Program:

Visalia Adult School Visalia, CA

2011

*Medical Administrative Certificate

*Medical Clinical Certificate

*Medical Terminology Certificate

*American Heart Association B CPR

Key Skills:

Bilingual: Spanish, Customer Service, Snappy, Reggie, Falcon, QIMS, Front Desk Receptionist

Cashier, MS Word/ Excel, Power Point, CrownWeb

Experience:

DaVita 12/2011-present

Administrative Assistant Bakersfield, CA

*Helping DaVita be the provider of choice for the patients. Ensure the timely and accurate

completion of patient charts, treatment schedules. Assist patient’s transportation and

appointments, order office supplies. Coordinate teammate schedule. Assist the Clinical Manager

as well as the Facility Administrator on daily tasks and attend meetings with them.

American Eagle Outfitter 8/2009-06/2010

Sales Associate Visalia, CA

*Provide excellent customer service, cashiering, answering phone calls and maintained the store

beautified.

Office Team 01/2010-06/2010

Office Assistant (Tulare County Tax Collectors Office)

01/2010-04/2010

*Handled high volume phone calls, answered questions regarding property taxes, delivered oral

and written messages, scanned files into the computer, data entry, and processed incoming and

outgoing mail.

Office Assistant (Tulare County Voter Registration Office)

04/2010-06/2010

*Translated documents from one language to another, receptionist, proofread documents in

Spanish, handled high call volume, processed incoming and outgoing mail.

References Upon Request

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