*************@*****.*** Cell 773-***-****
Jasmin Ortiz
Objective
To obtain a position within an organization that offers advancement opportunities in
which past/present skills may be utilized to gain new experience.
Experience
05/2013-Present TransInternational Systems
Shorewood, IL
Dispatcher
Notify consignees or customers of the arrival of freight or shipment
Negotiate and arrange transport of goods with shipping or freight companies.Direct
delivery trucks to where to ship containers
Direct or participate in cargo loading to ensure completeness of load and even
distribution of weight
12/2012-05/2013 Ti Express Drayage
Bensenville, IL
Dispatcher
Notify consignees or customers of the arrival of freight or shipment
Negotiate and arrange transport of goods with shipping or freight companies.Direct
delivery trucks to where to ship containers
Direct or participate in cargo loading to ensure completeness of load and even
distribution of weight
11/2011-12/2012 St. John Berchman’s Chicago,
IL
Teacher’s Aid
Caring for children after-school until picked up by parents
Assisted children with homework
Planned, prepared activities for following day
09/2010-06/2012 Health Care Plus Chicago,
IL
Caregiver
Assisted with walking and light exercise
Planned and prepared meals
Clean-up
Made beds and changes linens, as needed
06/2009 – 12/2009 Triton College Bookstore River Grove,
IL
Customer Service/Associate
Cashier, daily monetary deposits
Opened/closed store
Maintained store appearance according to franchise protocol
End-of-day clean-up
01/2008 – 06/2009 Answer Center America Chicago,
IL
Dispatcher
Inbound call center dispatch operator
Private business calls management
Client service and product knowledge
Provided customer service according to each caller’s request
Call routing/distribution to level competent operators; bilingual and non-bilingual
Dispatched messages/emails to clients according to urgency & client-preferred
protocol
Education
08/2009-Present Triton College River Grove,
IL
References Available Upon Request