BIDISHA BAGCHI
Phone: -832-***-****, Email: *******@************.***
OBJECTIVE
Seeking a rewarding position as a Quality Analyst in an organization where
my profound expertise in Software Testing, with strong technical knowledge
of STLC, Product life cycle, end to end delivery of product with managing
test team will be utilized to achieve maximum performance of the company.
CERTIFICATION
ISTQB Certified Tester [pic]
SUMMARY OF EXPERTISE
. Around 4 yrs of diverse experience in Software testing in different
phases of SDLC
. Working experience in different methodologies of software developments-
waterfall, prototype, Agile.
. Expertise in Black box /Manual Testing, Functional, Integration,
Regression, Database, System testing, User Acceptance Testing,
. Knowledge of white box testing
. Work extensively on designing and reviewing of Test plan, Test case,
Traceability matrix, Test Report, Test matrices, root cause analysis
. Reporting and tracking the defect till closure in defect tracking tool-
Bugzilla, JIRA
. Working knowledge of test management tool- HP ALM Quality Center.
. Knowledge of QTP, Selenium.
. Experience on SQL server 2008 for validation in the database & also
validation on different servers.
. Experience on production, hot fix issues, UAT and working with Client
directly.
. Worked on Effort estimation (LOE) for each test cycle and managing
test team and responsible of project delivery.
. Expertise in web based application testing.
. Intensively worked on Vendor Management System (VMS) and Contingent
Workforce Management (CWM) domain.
. Working experience in USA product development company
TECHNICAL SKILLS
. Practice Area: Black Box Testing, Manual Testing, Test Planning, Test
Designing, Test Execution, Test Report & closure, UAT, White box
Testing.
. Bug Tracking/ Incident Management Tools: JIRA, Bugzilla, Emprix,
Mantis
. Automation Tool: Selenium, QTP
. Test Management Tools: HP ALM Quality Center, VSTS
. RDBMS: SQL/ SQL Server 2008
. Platforms: Windows XP/2007/2008
PROFESSIONAL EXPERIENCE
Volt information Science USA New York Quality Analyst July 2010 - March
2014
Responsibilities:
. Working as a Subject Matter Expert (SME) for Consol and Billing
product and successfully delivered customized requirements to multiple
clients like Pfizer, WellsFargo, Pepsi, SunGard, AT&T, Liberty Mutual
etc.
. Functional, Regression, System testing, User Acceptance Testing, Black
box /Manual Testing.
. Leading a team of 3 -4 members and responsible for end to end
delivery.
. Designing Test Cases and Test case development.
. Traced requirements to test cases (RTM) -traceability matrix to ensure
test coverage and conformance to business requirements.
. Functional requirements review. Analyzing the requirements for
completeness, correctness and clarity to drive the testing effort.
. Developing the test plan scope, coverage and objectives.
. Working on SQL server 2008 for validation in the database & also
validation on different servers.
. Identifying and creating the necessary test data and developed test
data per-requests for each test case.
. Reporting and tracking the defect till closure in defect tracking
tool.
. Preparing Test Reports and Test matrices after test completion.
Metrics Reporting and Root Cause Analysis.
. Working on production & hot fix issues.
. Performing the UAT (User Acceptance Testing) with client.
. Testing XML messages
. Participating in review meeting, project meeting with stakeholders on
regular basis.
. Providing Effort Estimation (LOE) for the test cycle with proper test
plan.
. Working closely with the developers on defect reviewing meeting,
analyzing the defects/issues and closely monitoring and retesting till
closure of the defects.
. Coordinate with different clients on regular basis for regular updates
on project and guide the team to incorporate customer feedback and
follow the process till shipment.
. Giving process and product trainings to Project teams and other
stakeholders.
. As part of the continuous improvement process I prepare
guideline/handbook on project and product for New hires, clients and
team members
Crossdomain Solution Pvt Ltd Test Engineer Bangalore, India Dec
2009 - July 2010
. Functional, Integration, Regression and System testing, User
Acceptance Testing.
. Effective writing of test cases in accordance with the test scenarios.
. Reporting and tracking the bugs in defect tracking tool - Bugzilla.
. Understanding the requirement of the software and interacting with the
Developers.
. Preparing the Release notes, ppt and giving training on the
application before UAT
. Performing the UAT with the Client successfully.
EDUCATION
. BS in Computer Science & Engineering from Utkal University, India,July
2006
. Diploma in Software Testing from Edista- QAI, Bangalore, 2009.
ACHIEVEMENTS
. Awarded Best Employee,March 2012 by Arctern Consulting Pvt Ltd
. Topper of the batch for Diploma in Software Testing from QAI