Customer Service Medical

JADENE SCOTT

***** **** **** **** *' Lakes, Fl. *4638 - Tel. 813-***-**** - ******@*******.***

PROFESSIONAL SUMMARY

Punctual and reliable professional, poised to transition solid Customer Service

background, to excel within the Medical industry. Regarded as loyal and

competent with unquestionable honesty and integrity. Capably manages

sensitive and confidential information.

APPLICABLE SKILLS:

Critical thinking skills necessary to interpret and apply knowledge.

Ability to work independently and meet deadlines in multi - task environments.

Attentive and able to effectively manage data and information.

KEY QUALIFICATIONS:

• Medical Billing - Medical Coding - Payment Posting - Patient Services -

• ICD-9-CM - HCPCS - CPT - Introduction to ICD-10 (BO/COB) - Collections

• Government Payers - Claims Documentation - Electronic Medical Records -

• EMR/EHR - Greenway Connect - Co-payments and Deductibles - Medical

• Terminology - Anatomy - Physiology - HIPAA Compliance - Managed care -

• HMO, PPO, and POS) - Worker's Compensation - Office Management -

• Insurance Claim Processing - Insurance Billing Procedures - MS Word/Office

• Medical Office Procedures - Computer Skills - Data Entry - 10 - Key Skills.

EDUCATION:

Ultimate Medical Academy, Tampa, Fl. 2013 - 2014

Medical Billing and Coding.

• Student Ambassador and Member of the MBC Club *

Hand - on - Classroom Experience Includes

• Disease processes, Surgical procedures, Life cycle of an Insurance Claim,

• Health care settings, Health care payers, Procedures and Diagnosis Coding

from Medical Records, Reimbursement systems, Facility Billing, Keyboarding,

• Word processing and Medical Practice Management.

PROFESSIONAL EXPERIENCE:

Tammy Cavalari - Manager - 865 - 803 - 4481

Intake Coordinator

• Insurance Verification, CMS 1500 -

• CMS 1450 (UB04) - EOB/COB - Collections - Government payers

• Documentation - Electronic Medical Records (EMR/EHR) - Green-

way Connect - Co-payments and Deductibles - Medical terminology -

• Anatomy and Physiology - HIPAA Compliance - Managed care (HMO,

PPO, and POS) - Worker's Compensation - Office Management -

• Office Procedures - Computer Skills - Data Entry - Worked cooperatively and

effectively as a team member by communicating and contributing

information on a continuous basis. Demonstrated behavior that is professional,

ethical and responsible.

(Reason for leaving: Job was temporary)

CONNERTON ELEMENTARY

Substitute Teacher - Grades - Pre -K to 5th.

• Assumed all duties of the regular teacher

• Followed the instructions left by the teacher

• Maintained normal classroom and discipline procedures

• Up held a positive learning atmosphere

• Resolved problems/conflicts that occurred in classroom, and

surrounding areas

• Created and maintained a climate of respect and fairness

• Used instructional time appropriately and wisely.

U - Save Super Market

Customer Service Associate

Land O'Lakes, Fl. 4 years

Contact this candidate